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Darlington Building Society: Savings reviews

4.87
Based on 12,516 reviews, last reviewed 4th Aug 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Pleasant experience. Very helpful and patient young man who was very knowledgeable and friendly. Answered all our questions clearly. Reviewed on: 4th August 2026
Raymond o's avatar
Raymond o

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12516)

Good English and efficient

5
Vicky spoke very clearly and was very knowledgeable, friendly, patient and efficient. Reviewed on: 1st August 2023

Help With Onlie Registration

5
Young lady contact was most helpful; being very pleasant and patient. Reviewed on: 1st August 2023

Helpful.

5
Good customer experience. Resolved my online account registration issues. Reviewed on: 31st July 2023

Darlingtonline

5
Needed assistance to re-register for Darlingtoneline. Simon guided me through the process and found him very helpful and informative. Reviewed on: 31st July 2023

Darlington Building Society Branch Review

4
Prompt service, staff are always willing to help, they helped with my enquiry on the day (no appointment required). Reviewed on: 31st July 2023

Darlington Building Society Branch Review

5
Lovely customer service already so nothing to improve. Reviewed on: 31st July 2023

Darlington Building Society Branch Review

5
Your IT systems could be better but the staff are brilliant - 10/10. Reviewed on: 31st July 2023

Darlington Building Society Branch Review

5
It is important to me to be able to communication face-to-face with your branch staff, which is possible with the Darlington. Reviewed on: 31st July 2023

Darlington Building Society Branch Review

5
Like that I can see and talk to people face-to-face. Reviewed on: 31st July 2023

Darlington Building Society Branch Review

5
Staff are always friendly and helpful. Reviewed on: 31st July 2023

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