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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,516 reviews, last reviewed 4th Aug 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Pleasant experience. Very helpful and patient young man who was very knowledgeable and friendly. Answered all our questions clearly. Reviewed on: 4th August 2026
Raymond o's avatar
Raymond o

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12516)

A good variety of accounts

3
I have several accounts which have reasonable interest rates Reviewed on: 2nd August 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

5
It was great to be able to open this account bu speaking with a real person (who was great!)!. Reviewed on: 2nd August 2023
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Verified Member

Darlington Building Society Branch Review

5
Karen in the Bishop Auckland branch explained everything I needed to know about the verious accounts. She was extremely helpful and I would recommend Darlington Building Society to anyone. Reviewed on: 2nd August 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Very good service and very knowledgeable staff. Reviewed on: 2nd August 2023
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Verified Member

Brilliant Service

5
Craig Hall was very clear and extremely helpful throughout the phonecall. Reviewed on: 2nd August 2023
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DBS Verified Member

Excellent Service

5
The voice for me was very clear and directive Reviewed on: 2nd August 2023
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DBS Verified Member

Efficient & friendly service.

5
Although it is irritating to have to set up access to Darlingtononline again, the assistance this morning was quick, friendly and efficient. Sadly, the interest rates are not the most competitive. Reviewed on: 2nd August 2023
DBS Verified Member's avatar
DBS Verified Member

Great service

5
Maureen was extremely patient, guiding me through the intricacies of reregistration. Friendly, knowledgeable and solving my problems easily. Reviewed on: 1st August 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington on line log in

5
Problem with log in. Telephoned and spoke to Jeanette in Customer Services. Problem resolved quickly, efficiently and in a very pleasant manner. Reviewed on: 1st August 2023
DBS Verified Member's avatar
DBS Verified Member

Signing in on line banking

5
How extremely patient the operator was and how she explained each step calmly even though I was the one getting frustrated,thank you. Reviewed on: 1st August 2023
DBS Verified Member's avatar
DBS Verified Member

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