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Darlington Building Society: Savings reviews

4.87
Based on 12,480 reviews, last reviewed 27th Jun 2026
83% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Extremely helpful advisor. Extremely helpful advisor. .Friendly atmosphere. Pleasant surroundings. Reviewed on: 27th June 2026
Elizabeth B's avatar
Elizabeth B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12480)

In branch service review

5
All staff very friendly and helpful. Reviewed on: 3rd October 2025

In branch service review

5
Friendly, helpful service with everything explained clearly and questions answered. Reviewed on: 3rd October 2025

In branch service review

5
Friendly, Helpful staff giving good advice, made me feel very welcome. Reviewed on: 3rd October 2025

In branch service review

5
Chrissy who I spoke to was very nice to talk to and explained everything clearly. The room I was in was warm and it was a cold day. Reviewed on: 3rd October 2025

In branch service review

5
Friendly, Helpful, convenient branch. Maybe longer opening times would be the only improvement. Reviewed on: 3rd October 2025

In branch service review

5
Professional service and knowledgeable. Reviewed on: 3rd October 2025

In branch service review

5
Nothing I don't think its just me I don't understand paper work. Sorry. Reviewed on: 3rd October 2025

Had trouble finding correct ISA transfer form online...

5
Had trouble finding correct ISA transfer form online, Customer services forwarded form by email. Very helpful, Reviewed on: 2nd October 2025

Telephone assistance call

5
Received a telephone call from Simon literally seconds after completing a form for a call/appointment as I was having difficulty completing a request form to open a one year bond. Reviewed on: 2nd October 2025

Experienced Excellent service in branch.

5
Experienced Excellent service in branch. Reviewed on: 2nd October 2025

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