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Darlington Building Society: Savings reviews

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4.91
Based on 10,880 reviews, last reviewed 20th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer experience with advisor able to an... Positive customer experience with advisor able to answer queries about new reduced interest rates and how to use online banking to access higher inter... Read more Reviewed on: 20th June 2025
Kay's avatar
Kay

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
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Darlington Building Society Savings reviews (10880)

Tubwell Row branch review

5
Explanations and customer service excellent. Welcoming & approachable. Felt comfortable Reviewed on: 3rd November 2021
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Tubwell Row branch customer

Barnard Castle branch review

5
First class product. Excellent knowledgeable and charming staff. Face to face access was a bonus Reviewed on: 3rd November 2021
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Barnard Castle branch customer

Yarm branch review

5
I like the friendly atmosphere when I come to my branch and the helpfulness of the staff Reviewed on: 3rd November 2021
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Yarm branch customer

Barnard Castle branch review

5
Helpful staff at front counter and great service - precise to our needs from Adam Reviewed on: 2nd November 2021
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Barnard Castle branch customer

Stockton branch review

5
I'm happy branch customer service - Stockton branch excellent service Reviewed on: 2nd November 2021
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Stockton branch customer

Tubwell Row branch review

5
Very helpful, friendly & informative staff. Don't think anything could have been improved Reviewed on: 1st November 2021
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Tubwell Row branch customer

Barnard Castle branch review

5
Would be nice to have more regular, recognisable faces behind the counter. We have had so many changes recently Reviewed on: 1st November 2021
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Barnard Castle branch customer

Yarm branch review

5
Local branches friendly staff during COVID still able to speak to someone which was very important Reviewed on: 1st November 2021
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Yarm branch customer

Stockton branch review

5
Nothing been with Darlington for 51 years - never wanted to change Reviewed on: 30th October 2021
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Stockton branch customer

Barnard Castle branch review

4
Staff are very polite and helpful. Could speed service up Reviewed on: 29th October 2021
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Barnard Castle branch customer

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