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Darlington Building Society: Savings reviews

4.91
Based on 10,880 reviews, last reviewed 20th Jun 2025
13% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer experience with advisor able to an... Positive customer experience with advisor able to answer queries about new reduced interest rates and how to use online banking to access higher inter... Read more Reviewed on: 20th June 2025
Kay's avatar
Kay

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna

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Darlington Building Society Savings reviews (10880)

Stockton branch review

5
Friendly service, no long queues Reviewed on: 29th October 2021

Redcar branch review

5
Friendly staff and good COVID measures Reviewed on: 29th October 2021

Guisborough branch review

5
Clear understanding to product I wanted Reviewed on: 29th October 2021

Barnard Castle branch review

5
Live face to face good customer service Reviewed on: 27th October 2021

Barnard Castle branch review

4
Excellent service. Could be open longer hours. Hard to come in if working 9-5 Reviewed on: 26th October 2021

Guisborough branch review

5
Really friendly staff and nothing is too much trouble Reviewed on: 26th October 2021

Tubwell Row branch review

5
Excellent friendly service from Mai. Very clear to understand all aspects of the account I was opening. Reviewed on: 25th October 2021

Tubwell Row branch review

5
Great explanation from both staff whilst also training Reviewed on: 24th October 2021

Redcar branch review

5
Great customer service, everything explained fully. Options given of different accounts of which I fully understood Reviewed on: 24th October 2021

Middlesbrough branch review

5
All great - helpful, friendly and efficient Reviewed on: 23rd October 2021

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