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Darlington Building Society: Savings reviews

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4.91
Based on 10,880 reviews, last reviewed 20th Jun 2025
13% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer experience with advisor able to an... Positive customer experience with advisor able to answer queries about new reduced interest rates and how to use online banking to access higher inter... Read more Reviewed on: 20th June 2025
Kay's avatar
Kay

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
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Donna
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Darlington Building Society Savings reviews (10880)

Tubwell Row branch review

5
Nothing. Fabulous as always. Great customer service Reviewed on: 22nd October 2021
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Display Name

Guisborough branch review

5
Very helpful and friendly service Reviewed on: 21st October 2021
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Guisborough branch customer

Bishop Auckland branch review

4
Update branch in Bishop Auckland Reviewed on: 21st October 2021
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Bishop Auckland branch customer

Barnard Castle branch review

5
Like face to face good customer service Reviewed on: 20th October 2021
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Barnard Castle branch customer

Middlesbrough branch review

5
Thank you to all of the staff at the M'bro office for their support and guidance during my family's bereavement process Reviewed on: 20th October 2021
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Middlesbrough branch customer

Bishop Auckland branch review

5
Lisa was amazing when I wanted money her customer service was 10/10. A credit to your Bishop team Reviewed on: 20th October 2021
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Bishop Auckland branch customer

Bishop Auckland branch review

5
I am very happy with the service I get and the customer care is excellent. Makes you very comfortable when you get a smile Reviewed on: 19th October 2021
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Bishop Auckland branch customer

Redcar branch review

5
Very polite and efficient, steady pace of information. Redcar branch is new but is very cold/clinical - needs plants or something to make it more welcoming Reviewed on: 19th October 2021
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Redcar branch customer

Bishop Auckland branch review

5
Very pleasant & helpful staff. Prepared to seek advice that would be useful to the customer O Reviewed on: 19th October 2021
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Bishop Auckland branch customer

Guisborough branch review

5
Just great to have a branch with REAL people helping you Reviewed on: 18th October 2021
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Guisborough branch customer

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