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Darlington Building Society: Savings reviews

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4.91
Based on 12,346 reviews, last reviewed 21st Feb 2026
61% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Everyone is always so friendly Kath helped us today... Everyone is always so friendly Kath helped us today just lovely Reviewed on: 21st February 2026
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12346)

Darlington Building Society Branch Review

4
Customer service advisor was prompt, pleasant, helpful and knowledgeable. Reviewed on: 28th February 2023
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Darlington Building Society Branch Review

5
Service today extremly helpful, friendly and well presented. Time spent with us to explain the situation. Reviewed on: 28th February 2023
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Darlington Building Society Branch Review

5
Very good service and advice received. Reviewed on: 28th February 2023
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Darlington Building Society Branch Review

5
I have really liked how friendly and professional all of the staff at DBS have been from initial enquiry to review meeting, both in person and over the telephone. Reviewed on: 28th February 2023
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Darlington Building Society Branch Review

5
Everything was so easy to set up and a lovely lady. Reviewed on: 28th February 2023
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Darlington Building Society Branch Review

5
Love the straightforward service. Reviewed on: 28th February 2023
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Darlington Building Society Branch Review

5
Had not used account in many years so wanted to check if still valid and how to update. Reviewed on: 28th February 2023
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Darlington Building Society Branch Review

5
Very happy with service today, very helpful and knowledgeable. Reviewed on: 28th February 2023
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Darlington Building Society Branch Review

5
Brilliant service and nice people. Reviewed on: 28th February 2023
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Darlington Building Society Branch Review

5
Good offers, efficient and friendly staff, a branch closer to home in Hartlepool. Reviewed on: 28th February 2023
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