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Darlington Building Society: Savings reviews

4.91
Based on 10,880 reviews, last reviewed 20th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Positive customer experience with advisor able to an... Positive customer experience with advisor able to answer queries about new reduced interest rates and how to use online banking to access higher inter... Read more Reviewed on: 20th June 2025
Kay's avatar
Kay

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna

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Darlington Building Society Savings reviews (10880)

Stockton branch review

5
Victoria was welcoming. Listened to my requests, gave knowledgeable information and helped to a very high level in supporting my many questions Reviewed on: 8th November 2021

Northallerton branch review

5
Great service - very appropriate to our situation (forms filled in, evidence of identity available) Reviewed on: 8th November 2021

Redcar branch review

5
The service is exceptional and staff so friendly donÕt know how you an better the service provided Reviewed on: 8th November 2021

Tubwell Row branch review

5
Brilliant service - Adam explained everything and was so patient. We are very satisfied Reviewed on: 7th November 2021

Barnard Castle branch review

5
Staff in branch friendly and professional Reviewed on: 7th November 2021

Northallerton branch review

5
The service was personal and excellent and old - just what is wanted Reviewed on: 7th November 2021

Northallerton branch review

4
The staff at the Northallerton branch are very efficient, friendly and helpful. It would be however nice to see a branch closer to where we live in Pickering Reviewed on: 6th November 2021

Barnard Castle branch review

5
It makes a refreshing change to feel like a valued customer - through attentive and customised support & contact Reviewed on: 5th November 2021

Stockton branch review

5
Excellent friendly service as always Reviewed on: 5th November 2021

Barnard Castle branch review

5
Perhaps cut down on the amount of paper needed to open an account. Also less security checks Reviewed on: 4th November 2021

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