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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,459 reviews, last reviewed 27th Apr 2026
35% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in Branch Support was fantastic in his support... Simon in Branch Support was fantastic in his support of my ISA maturity Transfer on line "walking" me through the application Reviewed on: 27th April 2026
David T's avatar
David T

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12459)

In branch service review

5
Very helpful, friendly and knowledgeable. Reviewed on: 22nd September 2025

In branch service review

5
Excellent service as I came into the branch to open a young saver without an appointment and Grace although fully booked was able to accommodate. Reviewed on: 19th September 2025

In branch service review

5
Good information given, time given to allow me to make my choice. Reviewed on: 19th September 2025

In branch service review

5
Very helpful staff, clear explanations f procedures. Reviewed on: 19th September 2025

I am computer illiterate and needed help in applying...

5
I am computer illiterate and needed help in applying to transfer an Isa to your Building Society. Vicky Wanless showed infinite patience in helping me complete the necessary form. Reviewed on: 18th September 2025
Yvonne W's avatar
Yvonne W

In branch service review

5
Customer service exceptional as always polite friendly but professional. Reviewed on: 18th September 2025

In branch service review

5
Helpful, efficient and friendly. Reviewed on: 18th September 2025

In branch service review

5
A very helpful staff member and explained everything well. Reviewed on: 18th September 2025

In branch service review

5
Easy to make an appointment, friendly staff. Reviewed on: 18th September 2025

In branch service review

5
Excellent service, Charley gave me all the information for the different accounts 5 star service as always. Reviewed on: 18th September 2025

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