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Darlington Building Society: Savings reviews

4.91
Based on 12,246 reviews, last reviewed 27th Jan 2026
56% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Overall great customer service. I rang as I never received a confirmation email of my account that I set up online. In particular Simon McCabe (Customer Contact Administrator) was ve... Read more Reviewed on: 27th January 2026
Liz's avatar
Liz

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12246)

Yarm branch review

5
I like the friendly service I have had, quick and efficient, thanks Reviewed on: 2nd April 2021

Barnard Castle branch review

5
The communication and service offered by DBS has been fantastic. The rates for Junior ISAs are very competitive too Reviewed on: 2nd April 2021

Barnard Castle branch review

4
Point of contact (Ginny Parry) has been very prompt and helpful. It would be easier to be able to apply online rather than branch/ post only Reviewed on: 2nd April 2021

Tubwell Row branch review

4
The ability to pay Council Tax and such forth, and better savings rate Reviewed on: 1st April 2021

Guisborough branch review

5
Nothing really, just keep doing what you do, employ local people and keep building society offices open Reviewed on: 1st April 2021

Barnard Castle branch review

5
Really helpful customer service, love that you are committed to share 5% Reviewed on: 1st April 2021

Easy set up for a competitive regular saver

5
Easy set up for a competitive regular savings account - 1.25% interest rate on £250 monthly deposits (with one month at £750) during the year. Looking forward to saving with Darlington BS! Reviewed on: 31st March 2021

Barnard Castle branch review

5
I love the friendly, professioanl and caring staff. I feel looked after everytime I come Reviewed on: 31st March 2021

Barnard Castle branch review

5
Simon explained clearly in answer to my queries Reviewed on: 31st March 2021

Middlesbrough branch review

5
ATM card would be good, but overall happy with the good service Reviewed on: 30th March 2021

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