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Darlington Building Society: Savings reviews

4.87
Based on 12,512 reviews, last reviewed 2nd Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Holly was very helpful Holly was very helpful and ensured that I understood the products and that they would meet my needs and then processed the accounts for me Reviewed on: 2nd August 2026
Martin B's avatar
Martin B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12512)

Bishop Auckland branch review

5
Very easy to deal with by email/post. Respond quickly Reviewed on: 4th February 2021

Middlesbrough branch review

4
Always did on time what they promised. Have a branch office near our town Reviewed on: 3rd February 2021

Barnard Castle branch review

5
Rachel opened mu account very quickly and didnt push me for sales, be great to see her for future investments Reviewed on: 3rd February 2021

Bishop Auckland branch review

5
Lauren went above and beyond for me, credit to your company! Reviewed on: 3rd February 2021

Tubwell Row branch review

5
As you will NOT allow members of my family to take out a special occasion saver like me, scoring "0" is generous. It would tick a "minus figure" if there was one, If you change the rules to allow family of long standing customers then it would go up to 10! Being unable to visit I spoke over the phone to avoid the risk of Covid. Amy was a "shining example" of helpful and friendly service. Sadly not always the case in the past. She deserves 11 out of 10 and I hope to hear a senior manager has personally thanked her! Reviewed on: 2nd February 2021

Tubwell Row branch review

4
I like the personal service from a local BS, I would like you to advise loyal member (savers) when new better products become avaiable Reviewed on: 1st February 2021

Redcar branch review

5
Local staff, local branch, and able to contac local branch by phone or in person Reviewed on: 1st February 2021

Yarm branch review

5
Financial services for local people. Friendly and helpful staff Reviewed on: 31st January 2021

Tubwell Row branch review

5
Very helpful and informative. New account opened easily and all relevant documentation explained at appropriate level. Reviewed on: 31st January 2021

Tubwell Row branch review

5
Simon was very helpful and professioanl Reviewed on: 31st January 2021

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