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Darlington Building Society: Savings reviews

4.88
Based on 12,465 reviews, last reviewed 26th May 2026
56% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon McAbe Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026
Alice F's avatar
Alice F

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12465)

Middlesbrough branch review

5
Longer opening hours, staff are lovely, coffee machine Reviewed on: 11th September 2020

Tubwell Row branch review

5
All staff lovely and friendly. always ready to help Reviewed on: 10th September 2020

Tubwell Row branch review

5
Quite happy with a quick service but a bit of a long wait when in branch Reviewed on: 10th September 2020

Barnard Castle branch review

5
Waiting, could they not have 2 people in at a time Reviewed on: 10th September 2020

Tubwell Row branch review

5
Great customer service. Miss the Cockerton branch Reviewed on: 9th September 2020

Redcar branch review

5
I appreciate its community involvement and local "flavour" withing its size constraints, it works had to offer a viable alternative to "big banks" and has a personal touch Reviewed on: 9th September 2020

Barnard Castle branch review

5
Like the local service, staff always friendly, knowledgeable and excellent customer service Reviewed on: 9th September 2020

Barnard Castle branch review

5
Nothing really, service brilliant, phone calls pleasant and helpful Reviewed on: 9th September 2020

Yarm branch review

5
Excellent staff, everything I need Reviewed on: 9th September 2020

Tubwell Row branch review

5
Under Covid 19, feel safe with measures in place Reviewed on: 8th September 2020

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