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Darlington Building Society: Savings reviews

4.88
Based on 12,465 reviews, last reviewed 26th May 2026
56% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon McAbe Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026
Alice F's avatar
Alice F

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12465)

Tubwell Row branch review

5
Friendliness of staff , helpfulness of staff Reviewed on: 8th September 2020

Middlesbrough branch review

5
Every staff member are very helpful and cheerful, really enjoy my visits in the Middlesborough branch Reviewed on: 8th September 2020

Tubwell Row branch review

5
Lived in Darlington all my life and like to support local business. Have been a member for most of my life. 64 years Reviewed on: 7th September 2020

Barnard Castle branch review

5
Branch is smart and tidy. Staff very helpful and friendly Reviewed on: 7th September 2020

Bishop Auckland branch review

5
Friendly, knowledgeable , helpful staff Reviewed on: 7th September 2020

Middlesbrough branch review

5
Very friendly loving caring . Thank you for looking after my banking Reviewed on: 6th September 2020

Redcar branch review

5
I like the friendly staff, there is usually a chair for my husband to sit on while I'm at the counter. More than one desk open so we get servced quicker Reviewed on: 6th September 2020

Barnard Castle branch review

5
Friendly staff, advise well on products. Highly recommended 5* Reviewed on: 6th September 2020

Middlesbrough branch review

5
I like how wasy and comfortable my experience was when I opened my account by telephone recently Reviewed on: 5th September 2020

Tubwell Row branch review

5
Great customer service, always friendly, chatty and quick Reviewed on: 4th September 2020

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