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Debenhams: Credit Card reviews

Name: Credit Card
Rating: 2.85 (13 reviews)

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2.29

Based on 13 reviews, last reviewed 26th Jan 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

46%

4 star

3 star

2 star

54%

Latest highest rating:

5

In the middle of getting my ££££ of refunds back wit... In the middle of getting my ££££ of refunds back with them. Reviewed on: 5th December 2024

Latest lowest rating:

1

The card that doesn’t reward you! The Debenhams credit card has a new loyalty scheme which I thought was great and I have used the card to build up £49 worth of points. I have not been... Read more Reviewed on: 26th January 2025

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About this product

Debenhams Credit Card reviews (13)

Review of the Debenhams, Credit Card:

In the middle of getting my ££££ of refunds back wit...

In the middle of getting my ££££ of refunds back with them. Reviewed on: 5th December 2024

The card that doesn’t reward you!

The Debenhams credit card has a new loyalty scheme which I thought was great and I have used the card to build up £49 worth of points. I have not been able to use these on anything in Debenhams and the voucher now is in date but has stopped being recognised. Reviewed on: 26th January 2025

No point to these points!

Debenhams credit card points are a total waste of time. It is practically impossible to use them. Ive used their customer service and all I get is reasons they can’t be used which applies to absolutely everything on their site. Time to switch I think! Reviewed on: 17th November 2024

Debenhams credit card rewards con.

I have had a Debenhams Credit card for years and built up over £30.00 on their rewards, I have tried to spend a rewards voucher only to be told I can only purchase from a small number of companies on the Debenhams.Com shopping site. I am a male and only have BoohooMAN or Burtons offering male clothing. I can also only purchase full price items. There is nothing in my size (34 waist) on either site at full price. Reviewed on: 25th October 2024

New day credit card company scammers

I settle the full statement amount monthly. Once i paid part payment they charge me interest to the full statement amount. I paid 141£ for a balance 500£. I don’t know why financial ombudsman don’t take impose penalty. Reviewed on: 30th August 2024

Create customer service received throughout the proc...

Create customer service received throughout the process of getting the card Reviewed on: 17th June 2024

I find it very good and never had any problems and i...

I find it very good and never had any problems and it gives great interest free credit Reviewed on: 9th June 2024

Scam Help Joke

Can’t believe that they can make a customer wait 30 days to pursue a refund of scammed money. Most credit card companies refund fraudulent transactions immediately. Disgraceful Debenhams. Reviewed on: 28th January 2023

satisfied

no problems everything done in quick time Reviewed on: 17th January 2023

Absolutely ridiculous waiting times. Why did i apply for a Debenhams credit card.

Absolutely ridiculous waiting times. Why did i apply for a Debenhams credit card. Every reputable company have a good number of staff to deal with customers but these people are a complete joke. There are many other good credit card companies so stay clear of Debenhams credit card! Reviewed on: 15th November 2022

Good for 0/0 credit transfers

Easy to do money or credit transfers - remember to pay them back in the required time. Reviewed on: 29th June 2020

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