Direct Line: Business Insurance reviews

Name: Business Insurance
Rating: 4 (8 reviews)

View other Direct Line products

3.24

Based on 8 reviews, last reviewed 12th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

4 star

3 star

2 star

25%

Latest highest rating:

5

Supporting my business with PLI. During my cancer recovery journey after being a full-time carer for my elderly mother, I embarked on a Bric a Brac market stall which has now grown in... Read more Reviewed on: 14th August 2025

Latest lowest rating:

1

Just got off the phone from direct line now, been bi... Just got off the phone from direct line now, been billed erroneously, called to complain. I was told twice that I was not allowed to raise a complaint... Read more Reviewed on: 12th December 2025

Read all reviews Write a review

About this product

Direct Line business insurance reviews can help you to find out what other businesses think about having an insurance policy with Direct Line is like. How easy to understand are the policy documents? Or how well does Direct Line handle their claims? Smart Money People is quickly a leading source of Direct Line business insurance reviews. You you can share your experience with us, to help increase trust and transparency in financial services.

Review Direct Line: Business Insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Direct Line Business Insurance reviews (6)

Supporting my business with PLI.

During my cancer recovery journey after being a full-time carer for my elderly mother, I embarked on a Bric a Brac market stall which has now grown into a business since May 2025. It has helped me develop an understanding of how a business works and Direct Line have been very helpful in proving me with a Public Liability Insurance for my stall business. Any queries - and they're at the end of a phone line to hest advise and update my policy etc. Reviewed on: 14th August 2025

Excellent business insurance

Fantastic service for business insurance at a great price. Good level of cover. Highly recommend Reviewed on: 17th June 2020

Helpful customer service

Very new to business insurance but Direct Line were very helpful and talked me through each step. I thought it was great value too! Reviewed on: 28th August 2019

True experts

My experience of dealing with direct line has been 5 star, the person who I spoke with was extremely knowledgeable and made the process easy and pain free. Managing my insurance online has also been a real plus, I needed to add some additional cover and this was quick and simple to do myself. Reviewed on: 30th August 2017

Landlord insurance

I took a landlord insurance out last week and I made few mistakes. I called them as soon as realise and they were very helpful. Details amended without problem. Reviewed on: 28th March 2016

Amazing customer service and value

Have just taken out Landlord insurance, was a brilliant experience and such great value! Reviewed on: 6th December 2015

Do you have a different Direct Line product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs