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Discount Insurance: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.8 (492 reviews)

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4.82

Based on 492 reviews, last reviewed 14th Oct 2025

72% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Very good. Very good. Called and spoke with Ben to renew insurance. He was very informative and helpful and was able to get me a better deal. I have been with di... Read more Reviewed on: 14th October 2025

Latest lowest rating:

2

The products are very good the staff helpful but... The products are very good the staff helpful but the issue is that it is very difficult to make contact . Can wait 40 minutes for a call to be answer... Read more Reviewed on: 24th September 2025

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About this product

Discount Insurance is a UK-based landlord insurance provider.

At Smart Money People, we use the power of your Discount Insurance reviews to help others find the best possible products for them.

Discount Insurance Landlord Insurance reviews (492)

Review of the Discount Insurance, Landlord Insurance:

shacking, what has happened to you guys

shacking, what has happened to you guys Reviewed on: 28th August 2024

Had a terrible experience this year after insuring w...

Had a terrible experience this year after insuring with discount insurance for years. Never got the promised call back, had a very irritated person on the phone, still have not received my quotes, Very shocked on how I have been treated after years of insuring with no claims ever. Feel free to contact us to make it up a we are still due to insure our property for the year. Reviewed on: 30th August 2025

Reply from Discount Insurance Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience did not meet your expectations. We would like the opportunity to make this right. Please feel free to reach out to us directly at 01924 597853 and we will do our best to resolve this matter to your satisfaction. Thank you again for bringing this to our attention. We value your input and hope to have the opportunity to serve you better in the future. Response date: 8th September 2025

A seamless and efficient service

A seamless and efficient service from quote to policy purchase. Highly recommended. Reviewed on: 29th August 2025

A good service that offers VfM.

A good service that offers VfM. Only suggestion to improve would be to make the process easier with an intuitive online renewal service. Reviewed on: 29th August 2025

Landlord Insurance Review

I advised DI of the needs to cover the property and they placed the business with the appropriate insurer. At the best price compared to their competitors. Reviewed on: 29th August 2025

Listening

Since the additional insurance providers have been included in the portfolio of options, my value for money benchmark I have set myself has got loads better. Reviewed on: 29th August 2025

Always trust them to get a good deal.

Always trust them to get a good deal. Reviewed on: 28th August 2025

excellent service.

excellent service. good advice and suggestions.managed to find appropriate policies below competitors quote. Reviewed on: 28th August 2025

I have delt with Christine for the past couple of ye...

I have delt with Christine for the past couple of years. She is always professional and willing to help the customer. Nothing is too much trouble for her and it is always a pleasure to deal with her. thank you Christine Reviewed on: 28th August 2025

The customer service was excellent.

The customer service was excellent. The representative thoroughly explained all the policy details in a very professional manner. Reviewed on: 28th August 2025

Very good service and value for money

Very good service and value for money Reviewed on: 28th August 2025

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