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Discount Insurance: Landlord Insurance reviews

4.82
Based on 492 reviews, last reviewed 14th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
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1%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Very good. Very good. Called and spoke with Ben to renew insurance. He was very informative and helpful and was able to get me a better deal. I have been with di... Read more Reviewed on: 14th October 2025
Julia B's avatar
Julia B

Latest lowest rating:

2

The products are very good the staff helpful but... The products are very good the staff helpful but the issue is that it is very difficult to make contact . Can wait 40 minutes for a call to be answer... Read more Reviewed on: 24th September 2025
Jim 's avatar
Jim

About this product

Discount Insurance is a UK-based landlord insurance provider.

At Smart Money People, we use the power of your Discount Insurance reviews to help others find the best possible products for them.

Discount Insurance Landlord Insurance reviews (492)

Review of the Discount Insurance, Landlord Insurance:

Great service!!

5
Been a customer for many years! Always excellent service.. In a busy world I can always rely on notifications for my insurances!! Reviewed on: 13th September 2023

Easy to deal with , staff helpful & polite

5
Easy to deal with , staff helpful & polite Reviewed on: 9th July 2024

Poor service and uncompetitive prices

1
When I rang on 9.7.24 to enquire about a renewal, I was told someone would ring back- no one did. It was obvious the call person was simply fobbing me off to another department. Have been a customer for many years- low risk- no consideration shown at all. Will take my custom elsewhere at the first opportunity Reviewed on: 9th July 2024

Christine was very thorough & helpful

5
Christine was very thorough & helpful Reviewed on: 9th July 2024

Good communication and quick to get through

4
Good communication and quick to get through Reviewed on: 9th July 2024

I have a few propties insured with discount insurance.

5
I have a few propties insured with discount insurance. They always have the most competitive quote and are always easily contactable. Reviewed on: 9th July 2024

Great service

5
The experience was very pleasant and was told and explained excactly how my request will be carried out. Reviewed on: 16th October 2023

Great product

5
easy to manage and renew with very competitive prices. Reviewed on: 16th October 2023

Excellent company giving good service.

5
I have been a customer of Discount Insurance for many years, their policies are excellent value and always offer good cover for my properties. I cannot recommend them highly enough. Service is first class. Reviewed on: 16th October 2023

Excellent Service

5
James was very friendly, knowledgeable and helpful. He also made a number of useful suggestions to help reduce the policy premium. Reviewed on: 13th October 2023

Great customer service and prices over a 10 year period for my BTL portfolio

5
Discount Insurance are efficient and priced very competitively. I have 10 BTL flats with them and have made 2 claims in that time. They have been helpful and paid out each time. Planning to get landlord emergency cover with them now. Reviewed on: 13th October 2023