Smart Money People Logo
Go to business site
Share this page
Link copied

Dudley Building Society: Savings reviews

View other Dudley Building Society products
4.87
Based on 3,734 reviews, last reviewed 16th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service explaining all our options and the... Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026
Alan 's avatar
Alan

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
Visit provider site Read all reviews See your review

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3734)

Review of the Dudley Building Society, Savings:

Concern

5
Fast efficient service excellent Reviewed on: 29th November 2019
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Building Society Branch Review

5
The team gives such good service, we now understand why our parents don't move to a bank. Reviewed on: 18th March 2022
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
Loved friendliness of staff member. Came across very helpful and knowledgeable. My experience was personalised to me. Reviewed on: 18th March 2022
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
Young lady was so helpful today which saved me going home. She was really kind - would not get that service in a bank! Reviewed on: 18th March 2022
Verified Member's avatar
Verified Member

Customer service

5
I had some questions about my options for a maturing savings product. I used the secure messaging facility. The customer service staff were very helpful and quick responding. Reviewed on: 16th March 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Building Society Branch Review

5
Lauren was very helpful and friendly. Reviewed on: 14th March 2022
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
Good friendly and personal service. Thank you! Reviewed on: 14th March 2022
Verified Member's avatar
Verified Member

Dudley Building Society Branch Review

5
Good, but Head Office could do better! Reviewed on: 14th March 2022
Verified Member's avatar
Verified Member

Savings review

5
Very good very polite good phone manger very helpful Reviewed on: 14th March 2022
Verified Member Dudley BS's avatar
Verified Member Dudley BS

1st class customer service

5
Always helpful, respectful & knowledgeable- if they don’t know the answer, they find it & come back to you! Reliable! Reviewed on: 8th March 2022
Sue Davies's avatar
Sue Davies

Positive savings and service

5
I have always found the Dudley to be 'people friendly' in everyway since we joined them. Their savings accounts are good value in terms of the interest and my regular saver maintained it's original interest throughout the pandemic, when other financial institutions were dropping theirs. One of the best things about the Dudley is the personal service you always receive whether in person or on the phone. Their little 'shops' have been a godsend during pandemic when many others closed or went purely electronic, the Dudley always had staff available to help and chat to. Cannot recommend them enough. Reviewed on: 7th March 2022
PP67's avatar
PP67

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Dudley Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill