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Dudley Building Society: Savings reviews

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4.87
Based on 3,734 reviews, last reviewed 16th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good service explaining all our options and the... Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026
Alan 's avatar
Alan

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Dudley Building Society Savings reviews (3734)

Review of the Dudley Building Society, Savings:

Concern

5
Fast efficient service excellent Reviewed on: 29th November 2019
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Kingswinford branch review

5
Very friendly "can do" attitude. {gonal branch have cannot do attitude) Reviewed on: 18th December 2021
Kingswinford branch customer's avatar
Kingswinford branch customer

Issue with work payment

5
Always happy to help nothing is to much trouble. Very personal touch. The ladies are a lovely bunch. Reviewed on: 17th December 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

5
Very helpful and profesional, able to answer all my questions Reviewed on: 17th December 2021
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Very friendly staff, very helpful Reviewed on: 16th December 2021
Dudley branch customer's avatar
Dudley branch customer

ISA Savings - Very helpful assistance

5
I called the Society to discuss my ISA. I received a friendly and professional service and would like to thank Sue for her kind assistance. Thank you. Reviewed on: 16th December 2021
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley branch review

3
My initial visit to Dudley BS was not a positive experience. I had travelled to branch to open a savings account for me son and was met with an extremely rude and unhelpful member of staff. It was clear this person did not want to help me open the account that day due to it being Friday afternoon. I was handed a form and told it would take too long to complete ao so should take it home. That journey to the BS on 19th November was a 1 hour 10 minute trip with a 2 year old and being 5 months pregnant. It is only because of the current interest rates you are offering why I returned. Fortunately, my visit on 1st December was met with a very friendly, helpful member of staff (Jackie) who restored my hope in the brand, Reviewed on: 15th December 2021
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Found Brenda very good, didn't know what I wanted at first but she advised me and sorted my needs. Very, very pleasant experience. Reviewed on: 15th December 2021
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Personal service from Brenda - 5 stars Reviewed on: 14th December 2021
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Brenda went above and beyond to understand my requirements because of my deafness Reviewed on: 14th December 2021
Dudley branch customer's avatar
Dudley branch customer

Dudley branch review

5
Very fast and reliable. Longer opening hours Reviewed on: 11th December 2021
Dudley branch customer's avatar
Dudley branch customer

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