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Dudley Building Society: Savings reviews

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4.87
Based on 3,635 reviews, last reviewed 2nd Sep 2025
26% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

First class service for savings & high interest rates First class service. I recently opened a £500 per month 5% Regular Saver by post. I live in Scotland. I posted the application & cheque first class... Read more Reviewed on: 2nd September 2025
Scott's avatar
Scott

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
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Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3635)

Not great for online accessibility

3
Probably a great Building Society to deal with in-branch, but as an internet customer it was very difficult to access statements online and none were ever posted to me. I didn't even receive a passbook which made closing my account quite tricky. I was told there was a glitch with the system which prevented me from seeing my transactions but this remained unfixed for weeks. Would not open another online account with Dudley. Reviewed on: 26th March 2025
Rachel M's avatar
Rachel M

In branch service review

5
Always had excellent customer service. Reviewed on: 26th March 2025

In branch service review

5
Excellent customer service as always. Reviewed on: 26th March 2025

In branch service review

5
Found it a relaxed friendly atmosphere with helpful staff and knowledgeable about accounts. Reviewed on: 26th March 2025

In branch service review

5
Account was dealt easily and professionally - always available to help with account information. Reviewed on: 26th March 2025

In branch service review

5
Lovely customer service and quick too. Reviewed on: 26th March 2025

In branch service review

5
Very friendly and helpful staff, been with them a long time. Great building society. Reviewed on: 26th March 2025

In branch service review

5
Jo was extremely helpful to us old people. Reviewed on: 26th March 2025

In branch service review

5
Friendly advice. Always willing to help. Sorted problems for me in the past. Approachable. Reviewed on: 26th March 2025

In branch service review

5
Staff very friendly and helpful and dealt with us immediately. Could not have wished for better service. Reviewed on: 26th March 2025

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