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Dudley Building Society: Savings reviews

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4.87
Based on 3,652 reviews, last reviewed 7th Oct 2025
26% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Top class service The best finance area I have ever dealt with. Their communication is superb, and the customer service is beyond excellent. I am so happy that I have s... Read more Reviewed on: 7th October 2025
Barbara Blythe's avatar
Barbara Blythe

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3652)

In branch service review

5
Really easy to contact, speak to a real person and book appointment. Jo was great, explained everything really well. Reviewed on: 15th January 2025

Trust Account

5
I needed to set up a Trust account, and compared to other organisations that offer this service, the Dudley Building Society was outstanding. From my first phone call, submitting the application form and other information by email, to electronic checks, the service I have received is amazing. The Building Society provide passbooks to record transactions. Reviewed on: 13th January 2025
Jeremy R's avatar
Jeremy R

Best I could find for a Trust Account

5
Used DBS for a Trust Account and not only were they the most accommodating of this need but were always easily reached on the telephone where one quickly got through to a real person. Only drawback was that it was a passbook account. Reviewed on: 5th January 2025
Quilleron's avatar
Quilleron

In branch service review

5
Lovely experience, quick easy opening of bond. Reviewed on: 2nd January 2025

In branch service review

5
I like how lovely the staff are and how helpful they are. Reviewed on: 1st January 2025

In branch service review

5
Very friendly welcoming staff - nothing to be improved. Reviewed on: 1st January 2025

In branch service review

5
Good interest rates, friendly staff, local. Reviewed on: 1st January 2025

In branch service review

5
Everything went to a fine art, staff were very efficient. Reviewed on: 31st December 2024

In branch service review

5
Nothing can be improved. Lovely people. Explain everything perfectly. Reviewed on: 31st December 2024

In branch service review

5
Easy discussion to transfer my account to one offering better interest rates. Reviewed on: 31st December 2024

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