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Dudley Building Society: Savings reviews

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4.87
Based on 3,739 reviews, last reviewed 19th Apr 2026
14% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent Postal Savings Service My wife has postal accounts with the Dudley and I help her with the admin. The service we get from the Dudley is consistently excellent. In particular... Read more Reviewed on: 19th April 2026
Sherlock's avatar
Sherlock

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3739)

In branch service review

5
Friendly staff - we like passbooks!. Reviewed on: 25th February 2025

Effective first class prompt attention to deta

5
Effective first class prompt attention to deta Reviewed on: 21st February 2025
Harry D's avatar
Harry D

Great service from Paulette.

5
Great service from Paulette. Gave me useful information for the future when looking to manage money in my account. Reviewed on: 17th February 2025
Martinb's avatar
Martinb

In branch service review

5
Everything about the Kingswinford branch is brilliant. Reviewed on: 10th February 2025

In branch service review

5
Julie was great, very efficient, all completed in the minimum of fuss. Reviewed on: 10th February 2025

Easy to set up.

4
Easy to set up. Shame there is no app. Reviewed on: 8th February 2025
Roger B's avatar
Roger B

Good customer service. Disappointing intererst rate.

4
The 1 Year fixed interest rate was good but the interest rate options on maturity were disappointing, being far below the BoE rate. Customer Service was good and I especially appreciated being able to speak to a human being (as opposed to on online chatbot). Reviewed on: 7th February 2025
M C's avatar
M C

In branch service review

5
Very friendly and efficient staff. Reviewed on: 6th February 2025

User Friendly Website.

5
I found opening an online account very easy through their user friendly website. Their customer service is excellent. Easy and quick to access with very helpful, knowledgeable and friendly advisors. Competitive rates of interest too. An all round very good experience. Reviewed on: 6th February 2025
Ron B's avatar
Ron B

Happy so far, easy to set account up

4
Happy so far, easy to set account up Reviewed on: 6th February 2025
Emma Wright's avatar
Emma Wright

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