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Ecology Building Society reviews

Ecology Building Society Logo
Rated Excellent • 4.85/5

Ecology Building Society reviews

Verified business Last reviewed within 21 days Customer Satisfaction Champion Consumer Guardian
See more on their website Write a review

Review summary

People rate this company as Excellent based on 682 product reviews

Average score of 4.85/5
5 star
93%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Ecology Building Society have trended negatively over the past 90 days

Latest positive rating

5.00/5

Opened two accounts with them and the whole process...

Opened two accounts with them and the whole process was excellent, speedy and user friendly. Cannot think of any negatives at all. Speed of transactions... Opened two accounts with them and the whole process was excellent, speedy and user friendly. Cannot think of any negatives at all. Speed of transactions puts other, much larger, building societies to shame. Two things that would encourage me to save more with them- 1. More choice of monthly interest accounts and 2. Some fixed rate accounts with monthly interest options as well Read more Read less

{"display":"Malcolm Chester","slug":"user1649092092","deleted_at":null,"created_at":"2022-04-04T17:08:12.000000Z","updated_at":"2022-04-04T17:08:13.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":null,"last_name":null,"full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
Savings
Malcolm Chester 8th August 2026

Latest negative rating

1.00/5

Time wasters

Misleading application process, lack of updates, unprofessional customer service. Waste of time.

{"display":"Robert Brudnowski","slug":"user1496908494","deleted_at":null,"created_at":"2017-06-08T06:54:54.000000Z","updated_at":"2017-06-08T06:54:54.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":null,"last_name":null,"full_name":"Robert Brudnowski","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Robert Brudnowski 6th December 2023
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About Ecology Building Society

Ecology Building Society is dedicated to improving the environment by supporting and promoting ecological building practices and sustainable communities. Smart Money People is the place for Ecology Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Ecology Building Society at a glance

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Reviews for Ecology Building Society

Showing 11 of 682 company reviews • Last reviewed within 21 days

Opened two accounts with them and the whole process...

Savings • 8th August 2026

Opened two accounts with them and the whole process was excellent, speedy and user friendly. Cannot think of any negatives at all. Speed of transactions... Opened two accounts with them and the whole process was excellent, speedy and user friendly. Cannot think of any negatives at all. Speed of transactions puts other, much larger, building societies to shame. Two things that would encourage me to save more with them- 1. More choice of monthly interest accounts and 2. Some fixed rate accounts with monthly interest options as well Read more Read less

{"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
Rated Excellent • 5.00/5
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Ethical stance

Savings • 20th April 2026

We chose to have accounts with Ecology Building Society because of their ethical stance, both in relation to mortgages and savings. Like the fact that... We chose to have accounts with Ecology Building Society because of their ethical stance, both in relation to mortgages and savings. Like the fact that they provide information about the kinds of ventures they support. Read more Read less

{"display":"MMM","full_name":"MMM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
MMM
Rated Excellent • 5.00/5
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Reply from Ecology Building Society
Thank you for your review. It's lovely to hear that our ethical approach was one of the reasons you chose to save and borrow with us. We believe people should be able to see how their money is being used and the positive impact it can have, so we're pleased you value that transparency. Thank you for being part of Ecology and for supporting a different way of doing finance. Olivia, Ecology team
17th July 2026
Ecology Building Society
  • 5.00/5

    Ethical Building Society with a Personal Touch

    I discovered Ecology Building Society through Ethical Consumer Magazine and opened two savings accounts with them. As a smaller building society, they offer a truly... I discovered Ecology Building Society through Ethical Consumer Magazine and opened two savings accounts with them. As a smaller building society, they offer a truly personal touch. They are highly professional, efficient, and very helpful - always keen to assist with any queries or support you might need. It’s brilliant to have a green and ethical alternative to the planet-wrecking, consciousness-lacking traditional banks. Their savings accounts also offer better interest rates compared to Triodos (who are also amazing and provide a broader range of services). I was especially pleased to hear that Ecology Building Society is opening a new branch to serve underserved communities - quite the opposite of what most of their competitors are doing, and yet so crucial! Read more Read less

    {"display":"Lenka M","full_name":"Lenka M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lenka M 19th April 2026
  • 4.00/5

    Community & supports others to protect the environment

    I selected Ecology Building Society to invest some money because of their values. I found it interesting reading reviews of how is has financed eco... I selected Ecology Building Society to invest some money because of their values. I found it interesting reading reviews of how is has financed eco projects. I receive an invite to attend the AGM which always looks interesting as members who have benefitted from mortgages or loans talk about their experience. But the venue is too far way. But I get to read about it. I would not hesitated to recommend the Ecology Building Society to other people who want to see their money be used in an ecologically friendly way.. Read more Read less

    {"display":"Rosemary Clarke","full_name":"Rosemary Clarke","avatar":{"url":"\/assets\/uploads\/avatars\/users\/333510.png"}}'s avatar
    Savings
    Rosemary Clarke 31st March 2026
  • 5.00/5

    Good savings rates and outstanding environmental cre...

    Good savings rates and outstanding environmental credentials.

    {"display":"Ross","full_name":"Ross","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ross 20th March 2026
  • 5.00/5

    Ecology Cash ISA - friendly and sustainable

    I have had a cash ISA with Ecology for about 3 years. It has performed well in this time. They have always been open and... I have had a cash ISA with Ecology for about 3 years. It has performed well in this time. They have always been open and honest about the performance of the ISA and why decisions are being made. As a co-operative I feel involved in the membership leading the bank to invest ethically and sustainably. Whilst I have not been able to attend events, I understand that the membership meetings are lovely experiences. The website is useful, the communication is great, and I am excited for the new app coming soon. It is nice to feel confident that my bank is ethical and sustainable. Read more Read less

    {"display":"William P","full_name":"William P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    William P 20th March 2026
  • 5.00/5

    Very friendly staff, always happy to help

    Very friendly staff, always happy to help

    {"display":"Corrie C","full_name":"Corrie C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Corrie C 20th March 2026
  • 5.00/5

    Ethical investment made easy

    So easy to use EBS, with the added feel good factor that my investments are making a positive impact rather than just making some fat cats fatter.

    {"display":"Dominic MS","full_name":"Dominic MS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dominic MS 19th March 2026
  • 5.00/5

    Money matters with Heart

    Ecology Building Society provide a very special service. Saving with them I know that my funds will be safe and provide loans on innovative projects.... Ecology Building Society provide a very special service. Saving with them I know that my funds will be safe and provide loans on innovative projects. Staff on the phone have been helpful when advice was needed. Read more Read less

    {"display":"Denise Fossey","full_name":"Denise Fossey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Denise Fossey 16th March 2026
  • 5.00/5

    Had to but phone for help

    Difficulty navigating website but phoned for help & was ably assisted by a lovely human!

    {"display":"June B","full_name":"June B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    June B 13th March 2026
  • 5.00/5

    I've been with Ecology since the very beginning and...

    I've been with Ecology since the very beginning and have always found them helpful, in addition to being one of the most ethical banks/building societies

    {"display":"Ginnie Shaw","full_name":"Ginnie Shaw","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ginnie Shaw 13th March 2026

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