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Evolution Money: Homeowner Loan reviews

4.75
Based on 444 reviews, last reviewed 22nd Aug 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Easy and fast with good customer service Easy and fast with good customer service Reviewed on: 22nd August 2024
Stephen n's avatar
Stephen n

Latest lowest rating:

1

Rates way too expensive. Rates way too expensive. Was initially told we couldn't have the loan due to affordability and then the money appeared. Can't get to speak to anyone ... Read more Reviewed on: 29th July 2024
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Heidi E

About this product

Evolution Money Homeowner Loan reviews (444)

Review of the Evolution Money, Homeowner Loan:

Rates way too expensive.

1
Rates way too expensive. Was initially told we couldn't have the loan due to affordability and then the money appeared. Can't get to speak to anyone in person . Put us in financial crisis. Reviewed on: 29th July 2024
Reply from Evolution Money Hi Anna, we appreciate your honest review. Your input helps us grow and improve. If you could reach out to us on [email protected] with more details and we can look into this for you. Thank you. Response date: 31st July 2024
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Evolution Money

Fast, easy and stress free.

5
Fast, easy and stress free. Great product and be very good rates. A technology leader in the the fintech industry Reviewed on: 7th June 2024
Reply from Evolution Money Thank you for your kind words and support. We’re delighted you’re happy! Response date: 10th June 2024
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Evolution Money

My Experience.

4
There were a lot of back and forth and asking for various documents and Reviewed on: 7th June 2024
Reply from Evolution Money Thank you for your kind review. We appreciate your support! Response date: 10th June 2024
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Evolution Money

Excellent

5
Was a hard thing to have to go through however everyone I spoke to was really nice, didn't feel judged for getting myself into debt Reviewed on: 7th June 2024
Reply from Evolution Money Your positive review made our day. Thank you! Response date: 10th June 2024
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Evolution Money

Great staff

5
The staff were really helpful. Only issue is that the process takes a significant amount of time and the cost of the loan is a little higher than some others. Rates etc. are good though. Reviewed on: 7th June 2024
Reply from Evolution Money We appreciate your feedback and are glad you’re satisfied. Thanks! Response date: 10th June 2024
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Evolution Money

Good service would recommend through all stages

5
Good service would recommend through all stages Reviewed on: 7th June 2024
Reply from Evolution Money Thank you for choosing us and for your kind review! Response date: 10th June 2024
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Evolution Money

Good service, help and advice throughout.

5
Good service, help and advice throughout. Always ready to answer questions and guide you along the way Reviewed on: 7th June 2024
Reply from Evolution Money We’re thrilled you’re happy with our service. Thanks for sharing! Response date: 10th June 2024
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Evolution Money

Great Service

4
The agent who handled our application was very knowledgeable and friendly - great service whenever we had a query. Reviewed on: 7th June 2024
Reply from Evolution Money Great to hear you had a positive experience. Thank you! Response date: 10th June 2024
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Evolution Money

Good service

4
Took longer than than was supposed to as kept getting told they had all info then when I called for an update after no contact was asked for more info. This happened about 5 times. Was supposed to take 1 week, took about 6 weeks I think Reviewed on: 7th June 2024
Reply from Evolution Money We appreciate your feedback and are glad you’re satisfied. Thanks! Response date: 10th June 2024
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Evolution Money

Everyone i dealt with was extremely helpful, informa...

5
Everyone i dealt with was extremely helpful, informative and what impressed me the most is that they had a human approach rather just running numbers and figures and at no point I was made feel bad for not managing my finances properly. We live in a world where it is all about business and every decision is extremely rational but Evolution Money remembered there is a human at the other end of the phone and that human has a story and needs help and needs to be treated kindly and with respect and empathy. For the first time I felt like dealing with humans and not robots and i truly respect and admire how Evolutions employees do their job. Thank you for being the change we wish to see in the world. Reviewed on: 7th June 2024
Reply from Evolution Money Thank you for your positive feedback. We’re here to help anytime! Response date: 10th June 2024
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Evolution Money

It was a bit difficult to get hold of the staff and...

4
It was a bit difficult to get hold of the staff and it takes a long time before everything has been sorted out. But at the end it was a Good help at the end of the day. Reviewed on: 7th June 2024
Reply from Evolution Money Thanks for your review! We’re happy you had a good experience in the end. Response date: 10th June 2024
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Evolution Money