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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7983 reviews)

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4.88

Based on 7,982 reviews, last reviewed 13th Jul 2026

50700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7983)

First response Finance were the only finance company...

First response Finance were the only finance company who gave me a chance with getting myself a car on finance. They went through everything with me and even gave me a decision in the same phone call to say they can help. They also negotiated with the dealership on my behalf to make sure I got the car I was looking for! They were perfect every step of the way, not once did I have any issues with them. Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 24th April 2026

They was polite and the whole thing was really easy...

They was polite and the whole thing was really easy from start to finish i have health issues and first response took the time to help me and they was understanding and found the best deal for me that I could afford Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 24th April 2026

Great experience

Was very great experience i had an issue With finding a car and they hoped me look for my dream car Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 24th April 2026

Excellent service all round friendly start to finish

Quick and easy help me with the car problems I was having Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 24th April 2026

was ok ,bit pricey but ok...

was ok ,bit pricey but ok fine Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you for the four-star review! Response date: 24th April 2026

Very polite and knowledgeable on the phone, consider...

Very polite and knowledgeable on the phone, considerate to my needs. Went through all the options available and helped me choose the right car for the budget I had. Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 24th April 2026

I received an excellent professional service

I received an excellent professional service Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 24th April 2026

I am writing to express my sincere appreciation for...

I am writing to express my sincere appreciation for the outstanding service I have received from your company. From the very beginning, the entire process was handled with professionalism, efficiency, and clarity. Every member of your team I interacted with was courteous, knowledgeable, and genuinely helpful, ensuring that all my questions were answered promptly and thoroughly. The application process was straightforward, and I was particularly impressed by how transparent and well-communicated each step was. The level of customer care provided exceeded my expectations, making what can often be a stressful experience feel smooth and reassuring. It is clear that your company places a strong emphasis on customer satisfaction, and this has not gone unnoticed. I would not hesitate to recommend your services to others and will certainly consider your company again in the future. Thank you once again for such an excellent experience. Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 24th April 2026

Real people, fast and professional response.

Real people, fast and professional response. Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 24th April 2026

Very fast service had me on the road in less than a...

Very fast service had me on the road in less than a month and was treated amazingly would definitely recommend. Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 24th April 2026

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

50700% increase in 5 star reviews

50% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7983)

First response Finance were the only finance company...

They was polite and the whole thing was really easy...

Great experience

Excellent service all round friendly start to finish

was ok ,bit pricey but ok...

Very polite and knowledgeable on the phone, consider...

I received an excellent professional service

I am writing to express my sincere appreciation for...

Real people, fast and professional response.

Very fast service had me on the road in less than a...

Review First Response Finance: Car finance now

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