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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7247)

This is my second time using first response finance.

5
This is my second time using first response finance. They supported me when I lost my husband they didn't put me under any pressure which I'm forever grateful. A couple of years later I wanted to change my car they helped me find my perfect car set everything up for me and made the transition so easy. I highly recommend this company Reviewed on: 7th May 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Wedy! We hope you're happy with your new car. Response date: 7th May 2025
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First Response Finance

Excellent service, very helpful telephone staff

5
Excellent service, very helpful telephone staff Reviewed on: 7th May 2025
Reply from First Response Finance We’re happy that we could help you Robert! Response date: 7th May 2025
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First Response Finance

Really helped me with financing a vehicle where othe...

5
Really helped me with financing a vehicle where others had failed. They made the whole process easy and painless. Very friendly and helpful team of staff. I really like the way they dealt with the whole application from the start. Non judging and fair. I highly recommend First response finance Reviewed on: 7th May 2025
Reply from First Response Finance We’re happy that we could help you Lee! Response date: 7th May 2025
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First Response Finance

The process was so smooth from applying to finding a...

5
The process was so smooth from applying to finding a car Reviewed on: 6th May 2025
Reply from First Response Finance That's great to hear, thank you Michael! Response date: 7th May 2025
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First Response Finance

I’ve had two cars with this finance company however...

5
I’ve had two cars with this finance company however the interest rate is a lot higher than with previous car dealerships however it was the best option for me at the time Reviewed on: 6th May 2025
Reply from First Response Finance We’re happy that we could help you Hannah! Response date: 7th May 2025
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First Response Finance

No issues with this company.

5
No issues with this company. I am on a 4 year finance plan and i have no issues or problems and can access my data whenever i like Reviewed on: 6th May 2025
Reply from First Response Finance That's great to hear, thank you Jessica! Response date: 7th May 2025
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First Response Finance

No hassle at all.

5
No hassle at all... they answer all your questions you need to ask. Reviewed on: 6th May 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 6th May 2025
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First Response Finance

Their services was prompt and swift.

4
Their services was prompt and swift. I got the loan and got my car Reviewed on: 6th May 2025
Reply from First Response Finance Thank you for the four-star review! Response date: 6th May 2025
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First Response Finance

My best car Finance company

5
I recently financed a car through First Response Finance, and I couldn’t be happier with their service! From start to finish, their process was smooth, transparent, and incredibly fast making what can often be a stressful experience completely hassle-free. Why First Response Finance Stands Out: Lightning-Fast Approval – I applied online, and within just a few hours, I received my approval. No endless paperwork or long waits! Competitive Rates – They offered me a much better interest rate than other lenders I checked, saving me money in the long run. Excellent Customer Service – Their team was friendly, responsive, and guided me through every step. No hidden fees or confusing terms—just clear, honest communication. Flexible Payment Options – They provided multiple payment plans to suit my budget, making repayment stress-free. The Best Part? The Whole Process Was Seamless! I was driving my new car in just a couple of days after applying. First Response Finance removed all the usual headaches of car financing, and I’d highly recommend them to anyone looking for a quick, reliable, and customer-friendly auto loan provider. If you want fast approvals, great rates, and top-notch service, give them a try you won’t be disappointed! Reviewed on: 5th May 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 6th May 2025
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First Response Finance

Finance cars

4
Have been really good financed 2 cars with them , but interest is a little high Reviewed on: 5th May 2025
Reply from First Response Finance Thank you for the four-star review! Response date: 6th May 2025
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First Response Finance

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