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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Easy process and 2nd to none customer service

To start to finish the application was simple to fill out the communication and process of the application throughout was easy and straightforward. They contacted the dealership paid for the bike. All I had to do was go and pick it up highly recommended. Reviewed on: 5th May 2025

Reply from First Response Finance Thank you Antony! Response date: 6th May 2025

Finance through First Response last year, straight f...

Finance through First Response last year, straight forward and very helpful, they're a responsible and also understanding lender at the same time, which is why I've been a loyal customer and will continue to be so. Reviewed on: 5th May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Steven! We hope you're happy with your new car. Response date: 6th May 2025

Excellent.

Excellent. I was in the process of buying a car and the dealerships messed me around a little. First response worked with me to find another vehicle as one of their approved dealerships. Happy with my purchase thank you. Also to note this is my second time financing a car with FRF. Reviewed on: 5th May 2025

Reply from First Response Finance That's great to hear, thank you Aaron! Response date: 6th May 2025

Excellent service

We love our car and the communication was excellent thankyou Reviewed on: 5th May 2025

Reply from First Response Finance That's great to hear, thank you Paul! Response date: 6th May 2025

Willing to help

With not such a great credit score I had been refused credit from so many companies, I was becoming dis heartened, close to giving up when first response accepted my motorbike proposal application.Really helpful and friendly staff to Talk to. First response took a chance on me being a good customer and I thank them for that. Reviewed on: 4th May 2025

Reply from First Response Finance Thank you Chris! We hope you're happy with your new van/car/bike/vehicle. Response date: 6th May 2025

Simple Easy finance all round

Simple easy to finance my car and the online signature was easy and very transparent Reviewed on: 4th May 2025

Reply from First Response Finance We’re happy that we could help you Robert! Response date: 6th May 2025

We brought a car that ended up being broken but firs...

We brought a car that ended up being broken but first response got it sorted out for us. Then we were able to buy a working car and had no problems since. Reviewed on: 4th May 2025

Reply from First Response Finance Thank you Chantelle! We hope you're happy with your new van/car/bike/vehicle. Response date: 6th May 2025

Been with them since I got my first car and good ser...

Been with them since I got my first car and good service thank you guys keep up the hard work Reviewed on: 4th May 2025

Reply from First Response Finance That's great to hear, thank you Stephen! Response date: 6th May 2025

I found them very helpful and put me at peace with t...

I found them very helpful and put me at peace with the whole process Reviewed on: 4th May 2025

Reply from First Response Finance That's great to hear, thank you Natasha! Response date: 6th May 2025

Made it very easy and clear to do everything

Made it very easy and clear to do everything Reviewed on: 4th May 2025

Reply from First Response Finance Thank you Ian! We hope you're happy with your new van/car/bike/vehicle. Response date: 6th May 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Easy process and 2nd to none customer service

Finance through First Response last year, straight f...

Excellent.

Excellent service

Willing to help

Simple Easy finance all round

We brought a car that ended up being broken but firs...

Been with them since I got my first car and good ser...

I found them very helpful and put me at peace with t...

Made it very easy and clear to do everything

Review First Response Finance: Car finance now

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