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First Response Finance: Car Finance reviews

Name: Car Finance
Rating: 4.95 (6928 reviews)

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4.95

Based on 6,928 reviews, last reviewed 20th Dec 2025

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025

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About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

All good never had a problem always nice and friendl...

All good never had a problem always nice and friendly if I need to contact them Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Emma! We hope you're happy with your new vehicle. Response date: 30th April 2025

Extremely knowledgeable staff.

Easy to deal with, very polite and knowledgeable staff. First Response took the headache out of buying my car! Would have no hesitation in recommending their services. Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you Louise! Response date: 30th April 2025

Excellent service from first call

Excellent service from first call git the finance in a short space of time Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

It was good from start to finish.

It was good from start to finish. When I was looking for a car and applied for finance, the agent was very helpful and supportive. I was just coming out of an IVA and it was a simple process of uploading all the required information to start the process. The agent was very helpful and patient with me due to feeling a little overwhelmed by choosing my next car. Communication was simple and consistent and once I had chosen a car that I wanted the agent was quick to verify the car and to arrange a test drive. Once the car was delivered to me, funds were transferred and the car was mine. Customer service was excellent throughout the transaction and I would happily recommend them to my friends and family. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Always helping out, if there's a problem or if you j...

Always helping out, if there's a problem or if you just need advice the staff is there Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025

Would highly recommend

First response was amazing with me from start to finish, the best I've ever delt with and would recommend to anyone Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Peter, we’re happy that we could help you! Response date: 1st May 2025

Very quick and easy with sorting my finance agreement

Very quick and easy with sorting my finance agreement Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Made buying a car achievable for us

Made buying a car achievable for us Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Outstanding finance services

Quick finance check and I was accepted. Within a few days I had a car on finance, customer service is outstanding and always willing to help.. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

I've been with these for over 7yrs now and never had...

I've been with these for over 7yrs now and never had any problems or have a bad word to say about them. They have a very friendly and very good customer service and would happily do business with them again in the future. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Michael, we’re happy that we could help you! Response date: 1st May 2025

Review First Response Finance: Car Finance now

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First Response Finance: Car Finance reviews

99% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car Finance now

First Response Finance Car Finance reviews (6928)

All good never had a problem always nice and friendl...

Extremely knowledgeable staff.

Excellent service from first call

It was good from start to finish.

Always helping out, if there's a problem or if you j...

Would highly recommend

Very quick and easy with sorting my finance agreement

Made buying a car achievable for us

Outstanding finance services

I've been with these for over 7yrs now and never had...

Review First Response Finance: Car Finance now

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