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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7983 reviews)

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4.88

Based on 7,982 reviews, last reviewed 13th Jul 2026

50700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7983)

Great company.

Great company. Found it super easy to get finance in place. Was kept informed through every step. Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 24th April 2026

Amazing!!!

Always very helpful and polite when talking. Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 24th April 2026

Excellent

Really helpful and friendly customer support on the phone. Well done! Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 24th April 2026

First response are brilliant, my previous motorbike...

First response are brilliant, my previous motorbike was stolen and I rang them, they were very understanding and gave me advice, which I really appreciated, as a company they are brilliant and I bought my second motorbike through them again, that tells you, how great first response really is, I can’t fault them at all. Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 24th April 2026

Excellent fast and efficient service.

Excellent fast and efficient service. Interest APR % quite high though Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 24th April 2026

Quick easy process via First Response App

Quick easy process to access funds for a new car through the first response APP. Great customer service when it comes to speaking to a person to address issues not covered by the App. I have been using First Response for 14 years to finance car purchases. Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 24th April 2026

Used first response several times and great service...

Used first response several times and great service throughout Reviewed on: 23rd April 2026

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 24th April 2026

All ways get my finance fro them

Brilliant never have any problems Reviewed on: 23rd April 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 24th April 2026

Best Car finance for customer service .

This is the 3rd time I have used first response. I probably could get cheaper Apr but due to their customer service I stay loyal to them. Paying off my sons car then will get my next sons car then finally I can buy my first non mum car! I’ll be around a while longer! Reviewed on: 23rd April 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 24th April 2026

Customers first

I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t great due to being a student Reviewed on: 16th April 2026

Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 21st April 2026

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

50700% increase in 5 star reviews

50% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7983)

Great company.

Amazing!!!

Excellent

First response are brilliant, my previous motorbike...

Excellent fast and efficient service.

Quick easy process via First Response App

Used first response several times and great service...

All ways get my finance fro them

Best Car finance for customer service .

Customers first

Review First Response Finance: Car finance now

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