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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

I’ve had no cause for concern.

I’ve had no cause for concern. A great company to deal with. Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you Louise! Response date: 30th April 2025

Easy to use website, clear and informative.

Easy to use website, clear and informative. First response gave me all the information I needed and made everything easy! Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you Maria! Response date: 30th April 2025

Great service and reasonably priced

Great service and reasonably priced Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Sacha for the five-star review! Response date: 30th April 2025

All good never had a problem always nice and friendl...

All good never had a problem always nice and friendly if I need to contact them Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Emma! We hope you're happy with your new vehicle. Response date: 30th April 2025

Extremely knowledgeable staff.

Easy to deal with, very polite and knowledgeable staff. First Response took the headache out of buying my car! Would have no hesitation in recommending their services. Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you Louise! Response date: 30th April 2025

Excellent service from first call

Excellent service from first call git the finance in a short space of time Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

It was good from start to finish.

It was good from start to finish. When I was looking for a car and applied for finance, the agent was very helpful and supportive. I was just coming out of an IVA and it was a simple process of uploading all the required information to start the process. The agent was very helpful and patient with me due to feeling a little overwhelmed by choosing my next car. Communication was simple and consistent and once I had chosen a car that I wanted the agent was quick to verify the car and to arrange a test drive. Once the car was delivered to me, funds were transferred and the car was mine. Customer service was excellent throughout the transaction and I would happily recommend them to my friends and family. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Always helping out, if there's a problem or if you j...

Always helping out, if there's a problem or if you just need advice the staff is there Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025

Would highly recommend

First response was amazing with me from start to finish, the best I've ever delt with and would recommend to anyone Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Peter, we’re happy that we could help you! Response date: 1st May 2025

Very quick and easy with sorting my finance agreement

Very quick and easy with sorting my finance agreement Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

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