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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7247)

Customer service is excellent.

5
Customer service is excellent. Took time to listen to my concerns. Came up with a product tailor made for me. Clear explanations and clarifications. Several options to select from. The process was smooth and understandable. Their service is top notch. Reviewed on: 1st May 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025
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First Response Finance

I had been knocked back with others but first respon...

5
I had been knocked back with others but first response helped all the way Reviewed on: 1st May 2025
Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025
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First Response Finance

First response finance will try and help

5
I was really struggling at the time I needed finace for a car. Not only did first finance give me credit they upped it when I was really struggling to find a car in the credit range I had been accepted for. Reviewed on: 1st May 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 1st May 2025
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First Response Finance

Due to my credit rating I didn’t think I would be ab...

5
Due to my credit rating I didn’t think I would be able to get finance however thanks to the very helpful agent he helped me every step of the way , was extremely helpful and now I have a great new car thanks to all the help , would definitely recommend . Reviewed on: 1st May 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025
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First Response Finance

Amazing customer service

5
I have good customer service support from all members at the first response finance. I couldn’t as for more better help than what I got. Reviewed on: 1st May 2025
Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 1st May 2025
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First Response Finance

So easy to work with and good customer service.

5
So easy to work with and good customer service. Reviewed on: 1st May 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025
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First Response Finance

Exceptional customer experience, every question I ha...

5
Exceptional customer experience, every question I had was answered professionally and streight away I would highly recommend this company Reviewed on: 1st May 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025
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First Response Finance

Easy to understand and good rates

5
Easy to understand and good rates Reviewed on: 1st May 2025
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025
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First Response Finance

Brilliant and helpful, even had help choosing a car...

5
Brilliant and helpful, even had help choosing a car and they made sure the car dealership was legit and the car was right for me in all aspects including financial and the actual car. Quick, friendly and easy. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025
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First Response Finance

I struggled to get finance until I used First Respon...

5
I struggled to get finance until I used First Response they got me a good deal Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025
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First Response Finance

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