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First Response Finance: Car finance reviews

4.95
Based on 7,247 reviews, last reviewed 14th May 2026
30900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026
Keith Fitzpatrick 's avatar
Keith Fitzpatrick

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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First Response Finance Car finance reviews (7247)

Treats you like a human being!!

5
Fantastic with explaining how the finance works, brilliant friendly operators and they work with you if you need to make changes couldn't ask for anymore makes my life easier. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Gareth! Response date: 6th May 2025
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First Response Finance

This is my second car with this finance company and...

5
This is my second car with this finance company and have provided great service from my first car so I used again . Fixed issues with first car Reviewed on: 1st May 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours Liam! We hope you're happy with your new car. Response date: 6th May 2025
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First Response Finance

Great company

5
It was great very polite and spoke clearly went through every detail Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Kenny! Response date: 6th May 2025
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First Response Finance

The best results possible

5
I'm happy with everything so far, quality and understanding the needs of their customers. Great Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Helder! Response date: 6th May 2025
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First Response Finance

Excellent customer service and extremely helpful if...

5
Excellent customer service and extremely helpful if having a problem Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Carole! Response date: 6th May 2025
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First Response Finance

First response are amazing!!!

5
First response have been amazing for my car finance. They have financed me on 2 cars now. The finance has always been easy to start up. Reviewed on: 1st May 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 6th May 2025
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First Response Finance

Very efficient progress, able to change dates for pa...

5
Very efficient progress, able to change dates for payment if needed and very quick and excellent customer service Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Carl! Response date: 6th May 2025
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First Response Finance

This is my eighth finance agreement with them and th...

5
This is my eighth finance agreement with them and they've always went that extra mile to accommodate me to work round my finances and specialise in my circumstances and help with anything as long as you keep them in the loop and pick up phone they go above and beyond to help Reviewed on: 1st May 2025
Reply from First Response Finance It's great to see that you're a returning customer of ours David! We hope you're happy with your new vehicle. Response date: 6th May 2025
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First Response Finance

Customer service is amazing very helpful and profess...

5
Customer service is amazing very helpful and professional helped with everything that I needed Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Ashley! Response date: 6th May 2025
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First Response Finance

Friction Free First (Response) Finance

5
The dealer introduced us to First Response Finance, our application was processed quickly, and once approved it was straightforward to digitally sign the contract. It was a really smooth process, which for my first time buying a car on finance was fantastic. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Joe! Response date: 6th May 2025
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First Response Finance

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