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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very happy customer

Staff were absolutely brilliant from day 1, any queries i had were dealt with instantly or within a couple of hours. Customer services went above and beyond. I have already recommended firts response to family and friends. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 29th April 2025

Quick and easy but expensive!

The whole process of getting and applying for the finance was easy enough but the interest rate and what id be paying back wasn’t made clear and I feel was somewhat misleading. Reviewed on: 29th April 2025

Reply from First Response Finance Hi Shahnaz, Thank you for taking the time to leave a review. I'm sorry to hear this! I'll be sure to pass your comments on to the relevant department(s). Take care, First Response Finance. Response date: 29th April 2025

You get good experience with the finance very polite...

You get good experience with the finance very polite and good communication on the telephone and when you do chat talk they are very quick responding and very helpful indeed Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Great company, always happy to help and take the str...

Great company, always happy to help and take the stress out of buying a new vehicle, amazing customer service Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 29th April 2025

Easy and Helpfull

Easy and straight forward good customer service Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 29th April 2025

Was all good so far - very efficient and quick

Was all good so far - very efficient and quick Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

My number 1 car finance company

Nothing was too much trouble . Helped me immensely and i can't thank you all enough. Best company ever for finance. Always there on the end of a phone if I need them, polite and respectful, whatever the question or problem is they will do their best to sort it for you. Well done First response Finance. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025

Get a response in no time.

Amazing with information they act fast and get back to you in no time great company glad I’m with them. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 29th April 2025

Easy to contact, very fast responces and excellent s...

Easy to contact, very fast responces and excellent service Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

Was all explained to me any questions I had was ans...

Was all explained to me any questions I had was answered Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

First Response Finance Car finance reviews (6931)

Straight forward to get finance, great rates and hel...

Very happy customer

Quick and easy but expensive!

You get good experience with the finance very polite...

Great company, always happy to help and take the str...

Easy and Helpfull

Was all good so far - very efficient and quick

My number 1 car finance company

Get a response in no time.

Easy to contact, very fast responces and excellent s...

Was all explained to me any questions I had was ans...

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