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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

It’s a amazing service and got my car within a coupl...

It’s a amazing service and got my car within a couple of days Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Liam! Response date: 7th July 2026

I’ve used FRF twice now and both experiences were ve...

I’ve used FRF twice now and both experiences were very easy and straightforward. Customer service has always been excellent Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you AJ! Response date: 7th July 2026

First Response Finance

First Response Finance are the only company who were prepared to finance me to get a new motorcycle. They also helped me deal with an issue i had with the original dealer going out of business after of l I'd placed my order with them. I can't thank them enough and would recommend them to anyone having difficulties getting finance elsewhere. Reviewed on: 7th July 2026

Reply from First Response Finance Thank you Andrew! We hope you're happy with your new motorcycle. Response date: 7th July 2026

The interest and the product information was very co...

The interest and the product information was very confusing and not accurate Reviewed on: 7th July 2026

Reply from First Response Finance Hi Andru, Thank you for taking the time to leave a review. In regard to our interest rates, we’re open and transparent about how much we charge (the APR is different for each customer), and our customers are provided with the cost of borrowing before entering into a contract with us - this way they can make an informed decision on whether to proceed with buying a vehicle through finance. If you have any questions about the APR you've been charged, our Account Management team will be able to discuss this further with you - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 7th July 2026

Just great

Quick to get, everything explained absolutely amazing. Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Jw! Response date: 7th July 2026

Outstanding company really easy to work with go abov...

Outstanding company really easy to work with go above and beyond to help Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Declan! Response date: 7th July 2026

All round excellent finance

Super easy to get finance with first response you can do it all online and request a call back thats convenient to you brilliant customer service. Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Lucy! Response date: 7th July 2026

Very helpful staff at all times and polite to speak...

Very helpful staff at all times and polite to speak to Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Allan! Response date: 7th July 2026

Great service and very efficient.

Great service and very efficient. Great company to deal with. Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Jonathan! Response date: 7th July 2026

Very quick decision.

Very quick decision. Applied around 10 o'clock the night before and got accepted by 11 the following morning Reviewed on: 7th July 2026

Reply from First Response Finance That's great to hear, thank you Geraldine! Response date: 7th July 2026

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