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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Haven't really had much experience with first respon...

Haven't really had much experience with first response as the loan was through a broker Reviewed on: 8th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025

First Response Finance are extremely professional an...

First Response Finance are extremely professional and reliable. The whole process was straightforward and handled with great care. The team was always polite, helpful, and quick to respond to any questions I had. I truly felt supported throughout the entire car finance process. Highly recommend their services! Reviewed on: 8th July 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 11th July 2025

Lifesavers

My old car engine blew up and within a week first response had me back on the road in a new one! Reviewed on: 8th July 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 11th July 2025

Award winning company

Perfect system very helpful customer service Reviewed on: 8th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025

Was offered a loan for a car when others wouldn’t as...

Was offered a loan for a car when others wouldn’t as they took the time to actually speak to me in person. Reviewed on: 8th July 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 11th July 2025

Excellent experience cannot fault them will use again

Excellent experience cannot fault them will use again Reviewed on: 8th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025

Professional, supportive and dedicated team always w...

Professional, supportive and dedicated team always wants to help you for the best issues, and works out the best around your needs. Reviewed on: 8th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025

I have purchased a van and I had troubles only .

I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of the filters were changed . I wish I never chose them . Reviewed on: 8th July 2025

Reply from First Response Finance Hi, I'm really sorry to hear this! If you get in contact with our Customer Experience team they'll be able to discuss this further with you and let you know the options available - their phone number is 0115 946 6368 and their email address is [email protected]. Take care, First Response Finance. Response date: 11th July 2025

They were very helpful in changing my payment date t...

They were very helpful in changing my payment date to a later one due to change in jobs also very quick response time Reviewed on: 8th July 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 11th July 2025

Helping during hard times..

When I came against a little hardship and struggled customer services had a can do attitude and went then extra mile , above and beyond if you like and could not do enough to help me so I could get back on my get regarding making payment I can’t thank thenm enough Reviewed on: 8th July 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 11th July 2025

Alternative products

Car Finance
from AA Cars 3.88 from 7 reviews
Car finance (discontinued)
from 1st Stop (inactive company) 4.17 from 15 reviews
Loan (discontinued)
from Easy Buy (inactive company) 4.20 from 5 reviews

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First Response Finance: Car finance reviews

151% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Best car finance provider 2025

First Response Finance Car finance reviews (8001)

I have used first response for years,no hassle and e...

Haven't really had much experience with first respon...

First Response Finance are extremely professional an...

Lifesavers

Award winning company

Was offered a loan for a car when others wouldn’t as...

Excellent experience cannot fault them will use again

Professional, supportive and dedicated team always w...

I have purchased a van and I had troubles only .

They were very helpful in changing my payment date t...

Helping during hard times..

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