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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

First class service

First class, everything was arranged and I had the car within 24 hours, with my credit history I didn't think I'd be able to get finance so I'm grateful for first response for giving me chance. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

Effective communication, reliable and really helpful.

Effective communication, reliable and really helpful. Would really recommend. Overall a great experience Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Thank you

Very easy to talk to and understand about the situation Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Liam! Response date: 1st May 2025

Fantastic

Wooo bloody brilliant love it 10 out of 10 would recommend baby Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

Always willing to help, calm and professional.

Always willing to help, calm and professional every time I have been on the phone with them Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

Good customer service and fast responses, good value

Good customer service and fast responses, good value Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

Best ever the staff explains to you and gives you o...

Best ever the staff explains to you and gives you options. I will use them again in future Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Amazing company

Very good company. Accepted me straight away. Sent documents approved. Went and picked my new car up all within 2 days. Really helped me out in a time of desperate times. Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Good and fast experience with FRF

Good and fast experience with FRF Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

They helped with every question I asked them and the...

They helped with every question I asked them and they helped me with filling in all the details I needed to admind with and they are so helpful over the phone when ever I needed anything they have been there everytime all I have to do is ring and they help me right away couldn’t ask for anymore from then Reviewed on: 28th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

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First Response Finance: Car finance reviews

No new 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

First Response Finance Car finance reviews (6931)

Straight forward to get finance, great rates and hel...

First class service

Effective communication, reliable and really helpful.

Thank you

Fantastic

Always willing to help, calm and professional.

Good customer service and fast responses, good value

Best ever the staff explains to you and gives you o...

Amazing company

Good and fast experience with FRF

They helped with every question I asked them and the...

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