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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very responsive whenever I had any queries or questi...

Very responsive whenever I had any queries or questions. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

My journey so far

I’ve been helped every step of the way in my experience with this company, everything is easy, they’re simple and easy to contact which is a huge bonus as most finance companies aren’t like this. It’s comforting to know that you’re going to get an answer to your question. 10/10 for me. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Excellent services from first response and very good...

Excellent services from first response and very good customer care.First Response is the best. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Primrose! Response date: 30th April 2025

Amazing finance company and amazing customer service

I had a few issues to begin with sorting out finance on my car due to several reasons and never having financed a car before I I didn’t know what to do really, I got so much support from customer service and there support was amazing, I felt so confident going into it and felt as if I could ask any question and have them answered properly. The service was amazing and would recommend first response finance to anyone! Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Katy! Response date: 30th April 2025

I recently used First Response Car Finance, and I co...

I recently used First Response Car Finance, and I couldn't be happier with the experience. From start to finish, the team was incredibly helpful, professional, and genuinely committed to making the process as smooth as possible. They took the time to understand my individual circumstances and offered clear, honest advice throughout. Communication was always prompt and friendly, and I never felt pressured at any point. Thanks to their support, I was able to secure the right finance package and drive away in a car that suits my needs perfectly. I would highly recommend First Response Car Finance to anyone looking for a straightforward, trustworthy, and customer-focused service. Thank you for making what could have been a stressful process feel so easy and positive! Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Mark! Response date: 30th April 2025

great service got me a great deal straight away

great service got me a great deal straight away Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Luke for the five-star review! Response date: 30th April 2025

Excellent customer service,Never had any issues atall.

Excellent customer service,Never had any issues atall.Staff are really helpful.They will cater for your needs with finding the right deal Reviewed on: 28th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 30th April 2025

Everything was so easy and straightforward

Everything was so easy and straightforward Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Anthony! Response date: 30th April 2025

Out standing results and great team to speak to

Out standing results and great team to speak to Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Jordan! Response date: 30th April 2025

Best service I had

Very helpful and informative, look for another company’s but this was the one who give me the answer faster Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Igor! Response date: 30th April 2025

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