Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

View other First Response Finance products

4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

I have poor credit but FR helped me!

I have poor credit and was shocked to hear they accepted my application. All staff were extremely helpful and kind throughout Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Harry, we’re happy that we could help you! Response date: 1st May 2025

So easy to deal with , friendly and helpful .

So easy to deal with , friendly and helpful .best company for finance I’ve ever used Reviewed on: 30th April 2025

Reply from First Response Finance That's great to hear, thank you Anthony! Response date: 1st May 2025

The staff are friendly and also informative.

The staff are friendly and also informative..helps us with our queries. Reviewed on: 30th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Amazing service.

Being in an IVA it was bit difficult to get a decent finance , but with First Response Finance everything was easy and the service they provided with all the suport from start to finish it was amazing ! Great job and keep doing what you doing , you are the best ! Reviewed on: 30th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Perfect from start to finish the whole experience pe...

Perfect from start to finish the whole experience perfect Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Mark, we’re happy that we could help you! Response date: 1st May 2025

Quick simple and easy experience

Quick simple and easy experience Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Janusz, we’re happy that we could help you! Response date: 1st May 2025

Very professional.

Very professional. Couldnt of done more to help me Always available to speak with if any issues which is rare as they are precise. Would recommand anyone with them Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Jake, we’re happy that we could help you! Response date: 1st May 2025

Very straightforward service.

Very straightforward service. All I had to do was upload 3 months bank statements, they did the rest. Very easy and good to work with. Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Joanne, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Have had 2 cars on finace with them.

Have had 2 cars on finace with them. Always helpful if struggling will move things around to accommodate Reviewed on: 30th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Ace. No difficulty at all.

I recently got my 2nd car through First Response. I will also get my 3rd one day. So easy to do either on the phone or online and all the staff knew what I needed and how to do it. I got a list of preferred dealerships to use, about 10 of them I think and I found a car on the dealers website, saw it the day after and went home in it. Its a really good Mercedes C class AMG and between the dealership called Trye on Fire and First Response, it was sorted. Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Mick, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Car Finance
from Amigo Loans 4.81 from 93 reviews
Car finance
from Carmoola 0.00 from 0 reviews
Car finance (discontinued)
from ClickCarCredit (inactive company) 5.00 from 2 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

I have poor credit but FR helped me!

So easy to deal with , friendly and helpful .

The staff are friendly and also informative.

Amazing service.

Perfect from start to finish the whole experience pe...

Quick simple and easy experience

Very professional.

Very straightforward service.

Have had 2 cars on finace with them.

Ace. No difficulty at all.

Review First Response Finance: Car finance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024