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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7247 reviews)

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4.95

Based on 7,247 reviews, last reviewed 14th May 2026

30900% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful from start to finish Very helpful from start to finish Reviewed on: 14th May 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7247)

Very helpful and friendly customer service team.

Very helpful and friendly customer service team. Reviewed on: 30th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Great customer service.

Great customer service. Approachable.. highly recommended Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Mukti, we’re happy that we could help you! Response date: 1st May 2025

I had a very good service when buying my car and sin...

I had a very good service when buying my car and since it has been good not had any issues since purchase Reviewed on: 30th April 2025

Reply from First Response Finance We’re happy that we could help you Lee! Response date: 1st May 2025

Excellent service.

Excellent service. Sorted finance very quickly. Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Mama25! We hope you're happy with your new van/car/bike/vehicle. Response date: 1st May 2025

Been a good company so far but never needed to...

Been a good company so far but never needed to contact Reviewed on: 30th April 2025

Reply from First Response Finance Thank you! Response date: 1st May 2025

I needed a new car my grandson to get to and from to...

I needed a new car my grandson to get to and from to see him and I needed one short notice like two days . It was over Christmas. Christmas Eve I think and I got my new car and first response did that for me I was over the moon nothing ever goes right for me but this time it did really easy to deal with no fuss i am verry great full and that’s why i gave a 5 star rating because its deserved and thank you . Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Stevei, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Was always kept updated on the process of my applica...

Was always kept updated on the process of my application, was very polite and helpful Reviewed on: 30th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 1st May 2025

Guys are excellent and look after you very well, can...

Guys are excellent and look after you very well, can’t fault the communication and response time Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Brian, we’re happy that we could help you! Response date: 1st May 2025

Great experience and clear process.

Great experience and clear process. Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Donna, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Very nice people and they actually help you when you...

Very nice people and they actually help you when you need it Reviewed on: 30th April 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 1st May 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

30900% increase in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7247)

Very helpful and friendly customer service team.

Great customer service.

I had a very good service when buying my car and sin...

Excellent service.

Been a good company so far but never needed to...

I needed a new car my grandson to get to and from to...

Was always kept updated on the process of my applica...

Guys are excellent and look after you very well, can...

Great experience and clear process.

Very nice people and they actually help you when you...

Review First Response Finance: Car finance now

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