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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Easy to talk too

Easy to deal with, very happy with the overall service Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Simon! Response date: 30th April 2025

First response were very quick with their response w...

First response were very quick with their response when i applied for Finance. Very professional and online access is very easy to use. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Lorraine! Response date: 30th April 2025

Very quick and easy to deal with, was all sorted wit...

Very quick and easy to deal with, was all sorted within 4 hours of applying. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 30th April 2025

Brilliant friendly service always helpful

Brilliant friendly service always helpful Reviewed on: 28th April 2025

Reply from First Response Finance Thank you Marc for the five-star review! Response date: 30th April 2025

Very helpful in all aspects really good in helping y...

Very helpful in all aspects really good in helping your finances to help you get what you can afford Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Brian! Response date: 30th April 2025

Very quick and easy application excellent service

Very quick and easy application excellent service Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Lisa! Response date: 30th April 2025

I’ve been with FRF for a few years now

I’ve been with FRF for a few years now and they’ve always been a great company, always putting the customer first, highly recommend this company Reviewed on: 28th April 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Colliner! We're happy that we could help you. Response date: 30th April 2025

Very good customer service always there to respond t...

Very good customer service always there to respond to every question or query. A message or phone call away and will help in anyway they can will always he my go to for car finance Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Stephanie! Response date: 30th April 2025

Customer service was amazing very helpful and polite

They helped me find a car and were very efficient a great all round experience Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Edward! Response date: 30th April 2025

Fantastic customer care.

Efficient and professional, with friendly and helpful customer service. Very quick to respond to enquiries. Great value. Can't recommend highly enough. Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you Jay! Response date: 30th April 2025

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