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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very good and professional and good prices

Very good and professional and good prices Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Lauren! Response date: 30th April 2025

Bought my car a dealership I said I was doing financ...

Bought my car a dealership I said I was doing finance he said I’ll sort it for you and these came up apparently cheapest so been with them for a year been no issues Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Toni! Response date: 30th April 2025

great service and easy to deal with

great service and easy to deal with Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Mark! Response date: 30th April 2025

Best in town

Great helped out right through the process Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you James! Response date: 30th April 2025

Brilliant so far 1 year in.

Brilliant so far 1 year in. Helpful and polite Reviewed on: 28th April 2025

Reply from First Response Finance We’re happy that we could help you James! Response date: 30th April 2025

From start of acceptance to finalisation of credit,...

From start of acceptance to finalisation of credit, it was a first class experience from applying on line to speaking to their operative in paisley . Honor was fantastic Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you David! Response date: 30th April 2025

Good friendly people to talk to, understanding, alwa...

Good friendly people to talk to, understanding, always happy to help. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Sarah! Response date: 30th April 2025

Very easy to deal with.

Very easy to deal with. Çlear information and simple processes with different terms of loan available Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Andy! Response date: 30th April 2025

Best finance company I’ve used!

I have had a fantastic positive experience with First Response Finance since day 1. Absolutely every member of staff I have spoken to have listened to me and gave me their time which is all I ask. Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Louise! Response date: 30th April 2025

Very simple to use and very easy to contact them for...

Very simple to use and very easy to contact them for any issues, although very minimal issues found. Would recommend Reviewed on: 28th April 2025

Reply from First Response Finance That's great to hear, thank you Keegan! Response date: 30th April 2025

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