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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Helped me get the finance I needed

Helped me get the finance I needed Reviewed on: 10th June 2024

Very simple easy steps would definitely be using the...

Very simple easy steps would definitely be using them again Reviewed on: 10th June 2024

I’ve never had any hassle from this company.

I’ve never had any hassle from this company. When I had an issue they sorted it out straight away for me. Good Communication and friendly staff. Reviewed on: 10th June 2024

Very quick and easy setting up insurance for my fir...

Very quick and easy setting up insurance for my first car. It took no longer than a couple of hours which meant I got to take my car home the same day I went to look at it. I have recommend the company to friends and family as it’s just so easy and quick! Reviewed on: 10th June 2024

Was a very easy and stress free application.

Was a very easy and stress free application....I highly recommend this to all friends and family. Reviewed on: 10th June 2024

Very helpful for financing my car lovely customer se...

Very helpful for financing my car lovely customer service and extremely efficient would highly recommend 5 Stars Reviewed on: 10th June 2024

Always helpful, good overall customer service

Always helpful, good overall customer service Reviewed on: 9th June 2024

First response helped me finance a car, they help me...

First response helped me finance a car, they help me buy my very first own car alone! They talked me through everything I needed to know Reviewed on: 9th June 2024

It’s a smooth process with them and it was fast

It’s a smooth process with them and it was fast Reviewed on: 9th June 2024

Easy application and fast process but the interest r...

Easy application and fast process but the interest rates are high compared to other company’s. Would definitely use again tho. Reviewed on: 9th June 2024

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