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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Extremely helpful and friendly staff with personal c...

Extremely helpful and friendly staff with personal care. Reviewed on: 7th June 2024

Superb!!

Superb customer service, super fast process. Reviewed on: 7th June 2024

Be honest

Very good, my first car credit. I can reach you immediately if anything happens. Reviewed on: 7th June 2024

Very helpful and professional staff.

Very helpful and professional staff. Goes above and beyond for their clients Reviewed on: 7th June 2024

Hassle free

The finance was sorted quickly and been left alone on the whole. Reviewed on: 7th June 2024

Excellence.

Excellent customer service easy to talk to quick To pay out very professional Reviewed on: 7th June 2024

Staff friendly, very helpful and am glad I joined fi...

Staff friendly, very helpful and am glad I joined first response finance. Where everyone else turned their backs on me these guys responded with a yes .this is my second car finance with them and I don't regret it. Would recommend this company! Thanks again Reviewed on: 7th June 2024

My first choice for finance

Any questions I've had they hand been able to help and advice me on the options avaliable to me and my circumstances Reviewed on: 7th June 2024

Good finance company.

Good finance company. No complaints so far Reviewed on: 7th June 2024

Always used them for my bikes and my wife has also j...

Always used them for my bikes and my wife has also just got a bike through them good service . Reviewed on: 7th June 2024

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