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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very helpful and welcoming and polite on the phone a...

Very helpful and welcoming and polite on the phone and more than happy to support. Reviewed on: 6th June 2024

I love it because they are professionals and reliable

I love it because they are professionals and reliable Reviewed on: 6th June 2024

excellent customer service

every customer service provider has been great with communication and helping me. Reviewed on: 6th June 2024

Amazing team, Flawless service provided

After years as a customer and multiple vehicles, the customer service has been unparalleled. Even during being faced with unexpected health concerns, they adapted to the issues, going above and beyond to accommodate. Reviewed on: 6th June 2024

What you want and when you want at an affordable price

I got the car I wanted in the time I wanted with a repayment I could afford and repayments just in the right time of each month for me! Reviewed on: 6th June 2024

Just a very positive experience all round.

Just a very positive experience all round. Absolutely no complaints at all. Reviewed on: 6th June 2024

I have had to loans for my cars and they have been a...

I have had to loans for my cars and they have been amazing couldn't pay one . due job so they were happy enough to change my payments so I would catch up.amd not be behind Reviewed on: 6th June 2024

Very fast approved finance and the staff were very h...

Very fast approved finance and the staff were very helpful would always recommend Reviewed on: 6th June 2024

Lovely people to talk to very helpfull Take time to...

Lovely people to talk to very helpfull Take time to answer all your questions Reviewed on: 6th June 2024

Overall very efficient.

Overall very efficient. All approved within a matter of minutes and very speedy when with the dealer Reviewed on: 6th June 2024

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