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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

First response first class

Very friendly via email and telephone Reviewed on: 6th June 2024

Quick and easy to use

Quickly and promptly sorted out funds when first applied . Very easy website to navigate and easy to get hold of should you require to talk to a person Reviewed on: 6th June 2024

Very helpful.

Very helpful. Amazing service, all I could have wanted and I now have my dream car Reviewed on: 6th June 2024

Great company and many ways of providing for customers

Great company and many ways of providing for customers Reviewed on: 6th June 2024

Top class communication,kept up to date with progres...

Top class communication,kept up to date with progress from start to finish Reviewed on: 6th June 2024

My overall experience has been brilliant.

My overall experience has been brilliant. From the initial contact for my new car I have had great service Reviewed on: 6th June 2024

Good company and great customer service, just a bit...

Good company and great customer service, just a bit high on the interest side. But helped me in a time of need Reviewed on: 6th June 2024

Excellent service provided from start to finish

Excellent service provided from start to finish Reviewed on: 6th June 2024

Very good company for lending and great customer se...

Very good company for lending and great customer service Reviewed on: 6th June 2024

Really helpful advisors, always there to help regard...

Really helpful advisors, always there to help regardless of your situation Reviewed on: 6th June 2024

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