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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

excellent customer service

5
every customer service provider has been great with communication and helping me. Reviewed on: 6th June 2024

Amazing team, Flawless service provided

5
After years as a customer and multiple vehicles, the customer service has been unparalleled. Even during being faced with unexpected health concerns, they adapted to the issues, going above and beyond to accommodate. Reviewed on: 6th June 2024

What you want and when you want at an affordable price

5
I got the car I wanted in the time I wanted with a repayment I could afford and repayments just in the right time of each month for me! Reviewed on: 6th June 2024

Just a very positive experience all round.

5
Just a very positive experience all round. Absolutely no complaints at all. Reviewed on: 6th June 2024

I have had to loans for my cars and they have been a...

5
I have had to loans for my cars and they have been amazing couldn't pay one . due job so they were happy enough to change my payments so I would catch up.amd not be behind Reviewed on: 6th June 2024

Very fast approved finance and the staff were very h...

5
Very fast approved finance and the staff were very helpful would always recommend Reviewed on: 6th June 2024

Lovely people to talk to very helpfull Take time to...

5
Lovely people to talk to very helpfull Take time to answer all your questions Reviewed on: 6th June 2024

Overall very efficient.

3
Overall very efficient. All approved within a matter of minutes and very speedy when with the dealer Reviewed on: 6th June 2024

First response first class

5
Very friendly via email and telephone Reviewed on: 6th June 2024

Quick and easy to use

5
Quickly and promptly sorted out funds when first applied . Very easy website to navigate and easy to get hold of should you require to talk to a person Reviewed on: 6th June 2024

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