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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Brilliant and helpful, even had help choosing a car...

Brilliant and helpful, even had help choosing a car and they made sure the car dealership was legit and the car was right for me in all aspects including financial and the actual car. Quick, friendly and easy. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

I struggled to get finance until I used First Respon...

I struggled to get finance until I used First Response they got me a good deal Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 1st May 2025

Treats you like a human being!!

Fantastic with explaining how the finance works, brilliant friendly operators and they work with you if you need to make changes couldn't ask for anymore makes my life easier. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Gareth! Response date: 6th May 2025

This is my second car with this finance company and...

This is my second car with this finance company and have provided great service from my first car so I used again . Fixed issues with first car Reviewed on: 1st May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Liam! We hope you're happy with your new car. Response date: 6th May 2025

Great company

It was great very polite and spoke clearly went through every detail Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Kenny! Response date: 6th May 2025

The best results possible

I'm happy with everything so far, quality and understanding the needs of their customers. Great Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Helder! Response date: 6th May 2025

Excellent customer service and extremely helpful if...

Excellent customer service and extremely helpful if having a problem Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Carole! Response date: 6th May 2025

First response are amazing!!!

First response have been amazing for my car finance. They have financed me on 2 cars now. The finance has always been easy to start up. Reviewed on: 1st May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 6th May 2025

Very efficient progress, able to change dates for pa...

Very efficient progress, able to change dates for payment if needed and very quick and excellent customer service Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Carl! Response date: 6th May 2025

This is my eighth finance agreement with them and th...

This is my eighth finance agreement with them and they've always went that extra mile to accommodate me to work round my finances and specialise in my circumstances and help with anything as long as you keep them in the loop and pick up phone they go above and beyond to help Reviewed on: 1st May 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours David! We hope you're happy with your new vehicle. Response date: 6th May 2025

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