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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Easy finance

Straightforward, easy to arrange finance, very helpful Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Darren! Response date: 6th May 2025

I've been with First Response for only a year but so...

I've been with First Response for only a year but so far I've had no issues. Their process to sign up and get approval etc is very straight forward, quick and simple. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Robert! Response date: 6th May 2025

Excellent service

Excellent service great friendly staff would definitely recommend Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Pete! Response date: 6th May 2025

They have been a positive experience for me for my f...

They have been a positive experience for me for my first time getting car finance Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Emma! Response date: 6th May 2025

Professional Quilty Service always!

Professional Quilty Service always!! Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Shaun! Response date: 6th May 2025

Got finished from work due to ill health phoned firs...

Got finished from work due to ill health phoned first response who done everything they could to help me. exceptional customer service. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Robert! Response date: 6th May 2025

Excellent services

They kept in touch the whole process. They were brilliant. When I applied for the finance I had provisional licence I didn't think I was gonna get the finance but I did I was so chaft Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025

Brilliant customer service.

Brilliant customer service. Always try to help where they can. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Stuart! Response date: 6th May 2025

Superb service which saved me from a miss sold fault...

Superb service which saved me from a miss sold faulty car. huge thankyou and service to help me out of one car and I to another with close to no effect on myself. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Jimmy! Response date: 6th May 2025

Great service

From start to finish 10/10 easy processing my application Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Brad! Response date: 6th May 2025

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