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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very fast and reliable services managed to get finan...

Very fast and reliable services managed to get finance with no issue Reviewed on: 9th May 2024

Easy peesy

Very easy transaction with a quick decision Reviewed on: 9th May 2024

Quick friendly efficient good information

Quick friendly efficient good information Reviewed on: 9th May 2024

Highly recommend

Never had any problems always been great with me. Reviewed on: 8th May 2024

Car finance

I was struggling to get accepted to get a car anywhere. My mum referred me to these and I got accepted and got the car I wanted. Reviewed on: 8th May 2024

My message is very simple which is even if your cred...

My message is very simple which is even if your credit is beyond poor they would help you get your dream car when others turn their back to you Reviewed on: 8th May 2024

good service.

good service. Feel like the interest rates are pretty steep. But My credit history was not the best so not to bad for my circumstances. Customer service had been good and have been very helpfull as well Reviewed on: 8th May 2024

Excellent to deal with and all done and sorted withi...

Excellent to deal with and all done and sorted within a few hours Reviewed on: 7th May 2024

First class got me what I needed

First class got me what I needed Reviewed on: 7th May 2024

Contacted with problem

When I phoned first response finance with a problem with my vehicle they were friendly, kind and helpful. They did everything in there power to help solve the situation I was in I could never fault them they all need medals for the work they do Reviewed on: 7th May 2024

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