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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

My experience so far has been amazing, everything we...

My experience so far has been amazing, everything went smooth and the website is easy and simple to navigate. Reviewed on: 5th May 2024

First response gave me finance when every other comp...

First response gave me finance when every other company refused me. So for I cannot fault them. Very easy and straightforward Reviewed on: 4th May 2024

Applied and had the credit in 3 days hand the bike i...

Applied and had the credit in 3 days hand the bike in a week Reviewed on: 4th May 2024

Great Car, Great Service, Very Happy

The team were super helpful and got me on the road with the car I wanted and within my budget, couldn't have asked for anymore from them. Reviewed on: 4th May 2024

No conplains never had a problem

No conplains never had a problem Reviewed on: 3rd May 2024

I’ve struggled with finance in the past and first re...

I’ve struggled with finance in the past and first response were quick easy and simple to sort this out for me. The customer service was excellent and easy to understand. The annual letters are also clear and easy to navigate Reviewed on: 3rd May 2024

Great, quick service that got me on the road even wi...

Great, quick service that got me on the road even with a poor credit history. Any queries I had were answered straight away and it just felt like a really easy process. Reviewed on: 3rd May 2024

Good service and they got me exactly what I wanted a...

Good service and they got me exactly what I wanted and they are very efficient and fully explains everything until it’s understandable. Reviewed on: 2nd May 2024

I love every about first response

I love every about first response Reviewed on: 2nd May 2024

Friendly and fast

Friendly fast and easy to do, was impressed at how easy it was to get finance Reviewed on: 2nd May 2024

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