Paid advertisement
Smart Money People Logo
Go to business site
Share this page
Link copied

First Response Finance: Car finance reviews

View other First Response Finance products
4.88
Based on 7,252 reviews, last reviewed 21st May 2026
31400% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always a lovely company to work with, always there w... Always a lovely company to work with, always there when I need support and would highly recommend to anyone with poor credit that needs that extra bit... Read more Reviewed on: 21st May 2026
m E's avatar
m E

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K
Read all reviews Write a review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

First Response Finance Car finance reviews (7252)

Amazing helped me out when no one else would

5
Amazing helped me out when no one else would Reviewed on: 18th June 2024
Rikkie J's avatar
Rikkie J
Reply from First Response Finance Thank you for the five-star review Rikkie! We're happy that we could help you. Response date: 15th July 2024
First Response Finance's avatar
First Response Finance

Very straight forward!!!!

5
Very straight forward, all done online, really good process. Reviewed on: 16th June 2024
David B's avatar
David B
Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025
First Response Finance's avatar
First Response Finance

Great and friendly staff very fast and reliable serv...

5
Great and friendly staff very fast and reliable service Reviewed on: 15th June 2024
Kirsty D's avatar
Kirsty D

poor customer service.

1
refused car on day one, parked up as advised it's rotting away as we speak, no one has collected it. gonna stop payments as we cancelled 10 months ago!! Reviewed on: 14th June 2024
Adrian Porter's avatar
Adrian Porter

Was great brilliant communication from start to finish.

5
Was great brilliant communication from start to finish. Any questions were answered anything I didn't understand they went back and went through step by step. Reviewed on: 14th June 2024
Jarrad t's avatar
Jarrad t

Customer service is excellent

5
Quick and easy, always someone available to help Reviewed on: 13th June 2024
ivan h's avatar
ivan h

Great payment options

5
Great payment options easy to Apply great customer service Reviewed on: 13th June 2024
Keri C's avatar
Keri C

Prompt, helpful, informative and efficient.

5
Prompt, helpful, informative and efficient. Staff were courteous and explained all aspects of application Reviewed on: 13th June 2024
Ian K's avatar
Ian K

2nd time using them from start to finish very polite...

5
2nd time using them from start to finish very polite agents helped me get the finance approved and helping me to find a garage near my home. Reviewed on: 12th June 2024
Joseph K's avatar
Joseph K

Superb customer interaction

5
Quick, easy, knowledgeable friendly customer oriented people ready to help and provide any assistance you need. Reviewed on: 12th June 2024
DangerMouse's avatar
DangerMouse

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill