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First Response Finance: Car Finance reviews

4.95
Based on 6,928 reviews, last reviewed 20th Dec 2025
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had such a great experience with them Had such a great experience with first response they have helped me out so much in the year I have been with them Reviewed on: 29th October 2025
Phillip w's avatar
Phillip w

Latest lowest rating:

1

Avoid this company Never missed a payment! Avoid this company Never missed a payment! Customer for over 10 years and this is the thanks I get. I’ve been sold multiple faulty cars by First Respo... Read more Reviewed on: 20th December 2025
Claire's avatar
Claire

About this product

First Response Finance reviews on our site can help you make up your mind as to whether this is the right car finance provider for you. Our community shares their First Response Finance reviews and experiences in order to help others. So if you've already used First Response Finance in the past, please write a review of your own to assist others choosing a car loan provider!

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First Response Finance Car Finance reviews (6928)

Car Finance

5
Great service very easy and smooth Reviewed on: 2nd May 2024

I am on my 4th car from 1st response easy to work...

5
I am on my 4th car from 1st response easy to work with only downside is Apr does not not come down much apart from that they are a good company to deal with Reviewed on: 2nd May 2024

A* company

5
Very good company to work with never any problems Reviewed on: 1st May 2024

Car loanVery poquick no nonsense amazing service

5
Very polite quick no nonsense amazing service Reviewed on: 1st May 2024

Outstanding customer service

5
When deciding to upgrade mycar the customer service team were brilliant at.making sure I was in control and happy and understood everything . Reviewed on: 1st May 2024

No issue I rang they sorted it all out signed online...

5
No issue I rang they sorted it all out signed online no trouble at all Reviewed on: 1st May 2024

THEY DEFINATELY GET MY VOTE

5
THEY ARE WILLING TO LISTEN TO WHAT YOU NEED AND DO WHATEVER THEY CAN TO HELP YOU. THEY UNDERSTOOD THAT DUE TO MY FAMILY INCREASING I NEEDED A BIGGER VEHICLE AND ALTHOUGH MY CREDIT RATING IS'NT THE BEST WE WERE STILL ABLE TO COME TO AN AGREEMENT THAT WAS AFFORDABLE FOR ME AND MY FAMILY. Reviewed on: 1st May 2024

Brilliant company

5
Never heard of first response until I seen an advert for them on Facebook, I applied for motorcycle finance through these and they were great from the start to finish and I can still l call them now to this day and still happy to help. Great team of people. Reviewed on: 1st May 2024

Very friendly and everybody can help you if you have...

5
Very friendly and everybody can help you if you have any problem Reviewed on: 30th April 2024

Fantastic customer service and first rate

5
Fantastic customer service and first rate at speed of completing finance. Can’t fault them except maybe on interest rates Reviewed on: 30th April 2024

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