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First Response Finance: Car finance reviews

4.87
Based on 7,994 reviews, last reviewed 20th Jul 2026
34100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Car Finance I always get a message before my payment asking if I have the funds to make my payment which I think is very good Reviewed on: 20th July 2026
Jacqueline 's avatar
Jacqueline

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7994)

Helpful and efficient.

5
They were very helpful and efficient in sorting finance for me. Basically trouble free and easy to set up. I would definitely recommend. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Paul! Response date: 6th May 2025
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First Response Finance

Easy to get new car , amazing service

5
Easy to get new car , amazing service Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025
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First Response Finance

Dealing with first response finance

5
Dealing with first response finance was nice and simple, and they sorted my finance out on my car very quickly Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Connor! Response date: 6th May 2025
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First Response Finance

My. Good. Finance. Company

5
Always treated. Very. Decent and very helpful. Over the many years I have been with first. Response Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Jimmy! Response date: 6th May 2025
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First Response Finance

Very helpful and understanding and friendly.

5
Very helpful and understanding and friendly. Even when an issue arises they work with you to resolve the problem. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you Kevin! Response date: 6th May 2025
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First Response Finance

Approved my finance application when others wouldn’t.

5
Gave me a chance at car finance when other companies wouldn’t. I am able to build my credit score because of them. Very friendly staff and they always let you know when the payment will be taken out on a different date if a bank holiday or something is coming up. Great company. Would use again. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Vicky! Response date: 6th May 2025
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First Response Finance

Customer service was excellent

4
Rate was slightly higher than I would have liked because of my credit rating, but customer service was excellent. Reviewed on: 1st May 2025
Reply from First Response Finance Thank you Andrew for the four-star review! Response date: 6th May 2025
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First Response Finance

It was very straightforward and i had no issues comm...

5
It was very straightforward and i had no issues communicating with the company. Reviewed on: 1st May 2025
Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025
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First Response Finance

Great service and I got what was needed.

5
I needed to get a another car as soon as possible and they where there to help finance the chosen car. They gave me the options I needed and let me know there and then if I got the finance. And I didn't need to choose another car seller for it. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025
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First Response Finance

Me and my wife weren’t sure if we could get a car on...

5
Me and my wife weren’t sure if we could get a car on finance and the lady who dealt with us was so understanding and patient with and in the end found a really good car/deal which we are very happy and grateful for. Reviewed on: 1st May 2025
Reply from First Response Finance We’re happy that we could help you Zack! Response date: 6th May 2025
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First Response Finance

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