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First Response Finance: Car finance reviews

View other First Response Finance products
4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
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Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
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Steve K
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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (6931)

Brilliant company

5
Never heard of first response until I seen an advert for them on Facebook, I applied for motorcycle finance through these and they were great from the start to finish and I can still l call them now to this day and still happy to help. Great team of people. Reviewed on: 1st May 2024
Matt W's avatar
Matt W

Very friendly and everybody can help you if you have...

5
Very friendly and everybody can help you if you have any problem Reviewed on: 30th April 2024
Sanan Abbasov's avatar
Sanan Abbasov

Fantastic customer service and first rate

5
Fantastic customer service and first rate at speed of completing finance. Can’t fault them except maybe on interest rates Reviewed on: 30th April 2024
Graham T's avatar
Graham T

Friendly and super helpful

5
The first two cars I purchased had issues and First Response were extremely helpful and friendly in helping me resolve this with dealers and transfer over to a new car. They are all also really friendly and I’ve not dealt with anyone who isn’t helpful and kind Reviewed on: 30th April 2024
Catrina C's avatar
Catrina C

Great customer service!

5
Great customer service! Quick and easy Reviewed on: 30th April 2024
Adam B's avatar
Adam B

Quick even when car had sold as I didn’t get time to...

5
Quick even when car had sold as I didn’t get time to view when I found another it was quick to swap finance over to different garage Reviewed on: 30th April 2024
Paul M's avatar
Paul M

Customer service are always so helpful!

5
Customer service are always so helpful! Reviewed on: 30th April 2024
Debs 's avatar
Debs

They made painless to get my car on finance even tho...

5
They made painless to get my car on finance even though it was as older model. The weekly Payment schedule is easy to pay and customer service have always been super helpful if I had any issues Reviewed on: 30th April 2024
Ryan s's avatar
Ryan s

I brought my first car

5
I brought my first car on finance they were very quick to respond and if I had any issues they made sure they got it sorted very quickly BEST FINANCE COMPANY AROUND Reviewed on: 30th April 2024
James b's avatar
James b

Since applying to the end result, First response fin...

5
Since applying to the end result, First response finance have been brilliant. Reviewed on: 30th April 2024
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Rui B

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