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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7999 reviews)

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4.87

Based on 7,999 reviews, last reviewed 24th Jul 2026

381% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It went really smooth and was done in less than 24 h... It went really smooth and was done in less than 24 hours Reviewed on: 24th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7999)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Approved my finance application when others wouldn’t.

Gave me a chance at car finance when other companies wouldn’t. I am able to build my credit score because of them. Very friendly staff and they always let you know when the payment will be taken out on a different date if a bank holiday or something is coming up. Great company. Would use again. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Vicky! Response date: 6th May 2025

Customer service was excellent

Rate was slightly higher than I would have liked because of my credit rating, but customer service was excellent. Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Andrew for the four-star review! Response date: 6th May 2025

It was very straightforward and i had no issues comm...

It was very straightforward and i had no issues communicating with the company. Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 6th May 2025

Great service and I got what was needed.

I needed to get a another car as soon as possible and they where there to help finance the chosen car. They gave me the options I needed and let me know there and then if I got the finance. And I didn't need to choose another car seller for it. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 6th May 2025

Me and my wife weren’t sure if we could get a car on...

Me and my wife weren’t sure if we could get a car on finance and the lady who dealt with us was so understanding and patient with and in the end found a really good car/deal which we are very happy and grateful for. Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Zack! Response date: 6th May 2025

Good customer service and transparent

Good customer service and transparent Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Kos! Response date: 6th May 2025

Very pleased with rate and customer service

Very pleased with rate and customer service Reviewed on: 1st May 2025

Reply from First Response Finance That's great to hear, thank you Justin! Response date: 6th May 2025

EASY APPLICATION

Very fast and easy application also very friendly staff to speak to over the phone Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Brad! Response date: 6th May 2025

Great company

Easy to deal with, quick responses and handled everything seamlessly Reviewed on: 1st May 2025

Reply from First Response Finance We’re happy that we could help you Ryan! Response date: 6th May 2025

Very helpful, fab customer service

Very helpful, fab customer service Reviewed on: 1st May 2025

Reply from First Response Finance Thank you Aimee for the five-star review! Response date: 6th May 2025

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