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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7995 reviews)

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4.87

Based on 7,995 reviews, last reviewed 21st Jul 2026

34133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent service good follow up, it was easy to un... Excellent service good follow up, it was easy to understand their service terms and conditions. No mix up of information Reviewed on: 21st July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience.

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Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7995)

It was good from start to finish.

It was good from start to finish. When I was looking for a car and applied for finance, the agent was very helpful and supportive. I was just coming out of an IVA and it was a simple process of uploading all the required information to start the process. The agent was very helpful and patient with me due to feeling a little overwhelmed by choosing my next car. Communication was simple and consistent and once I had chosen a car that I wanted the agent was quick to verify the car and to arrange a test drive. Once the car was delivered to me, funds were transferred and the car was mine. Customer service was excellent throughout the transaction and I would happily recommend them to my friends and family. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we'll be sure to let our team know that you’re happy with their service! Response date: 1st May 2025

Always helping out, if there's a problem or if you j...

Always helping out, if there's a problem or if you just need advice the staff is there Reviewed on: 29th April 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 1st May 2025

Would highly recommend

First response was amazing with me from start to finish, the best I've ever delt with and would recommend to anyone Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Peter, we’re happy that we could help you! Response date: 1st May 2025

Very quick and easy with sorting my finance agreement

Very quick and easy with sorting my finance agreement Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Made buying a car achievable for us

Made buying a car achievable for us Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

Outstanding finance services

Quick finance check and I was accepted. Within a few days I had a car on finance, customer service is outstanding and always willing to help.. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you for the five-star review! Response date: 1st May 2025

I've been with these for over 7yrs now and never had...

I've been with these for over 7yrs now and never had any problems or have a bad word to say about them. They have a very friendly and very good customer service and would happily do business with them again in the future. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Michael, we’re happy that we could help you! Response date: 1st May 2025

Best customer service

Very helpful and polite. Always willing to help Reviewed on: 29th April 2025

Reply from First Response Finance Thank you! We hope you're happy with your new van/car/bike/vehicle. Response date: 1st May 2025

Highly recommended

Such a friendly and super fast service. Was really happy with everything and the contact I received from them was very efficient. Reviewed on: 29th April 2025

Reply from First Response Finance Thank you Tine! We hope you're happy with your new van/car/bike/vehicle. Response date: 1st May 2025

They were the best provider!

Needed car finance and this company was able to tick all the right boxes and provide the best service! Reviewed on: 29th April 2025

Reply from First Response Finance That's great to hear, thank you! Response date: 30th April 2025

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience.

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First Response Finance: Car finance reviews

34133% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review First Response Finance: Car finance now

Best car finance provider 2025

First Response Finance Car finance reviews (7995)

It was good from start to finish.

Always helping out, if there's a problem or if you j...

Would highly recommend

Very quick and easy with sorting my finance agreement

Made buying a car achievable for us

Outstanding finance services

I've been with these for over 7yrs now and never had...

Best customer service

Highly recommended

They were the best provider!

Review First Response Finance: Car finance now

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